Annual Maintenance Service for Data Center Assets
ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Computer-Servers; As OEM
Tender Timeline
Tender Title: Annual Maintenance Service for Data Center Assets
Reference Number: f63136a4
Issuing Authority
The tender is issued by the Department of Electronics and Information Technology, under the Ministry of Electronics and Information Technology. This esteemed department is responsible for the promotion and implementation of technology-based improvements in various sectors.
Scope of Work and Objectives
The primary objective of this tender is to secure robust and reliable Annual Maintenance Services for Data Center Assets, focusing on Compute, Computer-Servers, and Original Equipment Manufacturer (OEM) specifications. The successful bidder will be tasked with ensuring the optimal performance, uptime, and operational effectiveness of data center assets, thereby facilitating seamless services that are crucial for governmental and administrative functions.
Eligibility Criteria
To qualify for this tender, bidders must meet certain eligibility requirements, including but not limited to:
- Being a registered entity in India.
- Demonstrating experience in maintenance services related to data center operations.
- Providing proof of adequate financial standing and technical capabilities.
Technical Requirements
Bidders must possess certified expertise and technical personnel who are adept in the maintenance of data center equipment, particularly servers and compute resources. Compliant organizations are expected to adhere to the predefined industry standards and quality benchmarks throughout the maintenance lifecycle.
Financial Requirements
Bidders will need to present a comprehensive financial proposal along with their technical submissions. The financial proposal should detail all costs associated with delivering the required Annual Maintenance Services, including labor, parts, and other relevant expenses.
Document Submission Details
Interested bidders are required to submit their proposals electronically through the designated procurement platform. Submissions must be completed in the specified formats outlined in the tender documentation to ensure acceptance.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs), potentially offering relaxed criteria for participation and preferable payment terms to encourage smaller businesses to compete. Moreover, provisions may be made for startups, fostering innovation and technological advancement.
Evaluation Process
The evaluation process will involve meticulous assessment of both technical and financial submissions to ensure comprehensive comparison among bidders. Criteria used for evaluation will encompass quality, capability, industry reputation, and cost-effectiveness. The successful bids will reflect how well the proposals align with the tender's requirements and outcomes.
Delivery Locations
Services are expected to be provided at designated governmental data centers across India, with specific locations as detailed in the final tender documentation.
Contact Information
For further details or clarifications regarding this tender, all inquiries should be directed to the designated procurement department indicated in the official tender announcement. Ensure to adhere to communication guidelines as stipulated in the tender documentation.
General Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity in India, showcasing prior experience in the maintenance of data center assets, particularly in the realm of compute and servers. Additionally, bidders must demonstrate their technical competency through relevant certifications and have sound financial health as evidenced through documentation. Compliance with local and national regulations is also mandatory.
Bidders are required to meet defined technical specifications that emphasize the maintenance and operational upkeep of data center equipment such as servers and compute resources. Adherence to quality standards is vital, and bidders must possess the necessary expertise, certified personnel, and tools to ensure compliance with industry norms. All maintenance procedures must also align with best practices to ensure high service levels.
The Earnest Money Deposit (EMD) for this tender serves as a form of security and is indicated in the tender documents. The primary purpose is to maintain the integrity of the bidding process. Awarded bidders will also be required to submit a performance security, typically a percentage of the contract value, which guarantees the successful completion of the contract and adherence to all terms set forth within the agreement.
Proposals must be submitted electronically through the official procurement platform designated for this tender. Bidders should ensure their submissions are in the accepted document formats as specified in the tender documentation to avoid disqualification. This includes ensuring that all necessary certificates and documents are complete and correctly formatted.
This tender incorporates specific benefits for MSEs, such as easier eligibility criteria and possible financial incentives. Furthermore, provisions are also available to promote startups, including relaxed norms in evaluation processes and more favorable contractual terms, fostering an environment that supports and encourages local entrepreneurship and innovation.
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