Introduction

The GEM/2025/B/6127696 tender is issued by the Public Health and Family Welfare Department Madhya Pradesh for the procurement of Next Generation Firewall (NGFW) solutions. This initiative aims to bolster the security infrastructure within the public health sector by equipping various departments with advanced cybersecurity technologies.

Scope of Work and Objectives

The primary objective of this tender is to secure a Next Generation Firewall system that can effectively manage and monitor network traffic to protect against cybersecurity threats. The scope encompasses the following key activities:

• Supply of the NGFW hardware and software.
• Installation and configuration of the firewall systems.
• Providing comprehensive user training and post-deployment support.
• Ensuring compliance with industry security standards.

Eligibility Criteria

Eligible bidders must meet the following requirements to participate in the tender:

• Registration as a legal entity within India.
• Proven experience in supplying and implementing Next Generation Firewalls or similar cybersecurity solutions.
• Availability of technical resources for installation and support services.
• Compliance with relevant regulatory requirements.

Technical Requirements

Bidders are required to submit technical specifications that include:

• Detailed architecture of the proposed NGFW solution.
• Capability for advanced threat protection.
• Support for high availability and scalability.
• Logging and reporting features that comply with industry standards.

Financial Requirements

Submit a financial bid that clearly outlines:

• Pricing breakdown including all components, such as hardware, software, installation, and support.
• Pricing must encompass any taxes or additional costs.

Document Submission Details

All documents pertaining to the tender must be submitted in a single packet following the specified format. Interested parties should ensure their bids include:

• Technical proposals.
• Financial proposals.
• Proof of eligibility and compliance documents.

Special Provisions

Provisions for Micro, Small, and Medium Enterprises (MSMEs) and startups will be considered, allowing them to receive guidance and assistance throughout the bidding process. This promotes local participation and innovation according to government initiatives.

Evaluation Process

Bids will be evaluated based on:

• Technical competence.
• Compliance with specifications.
• Cost-effectiveness.
• Delivery timelines.

Delivery Locations

Successful bidders will be responsible for delivering the NGFW solutions to several designated locations managed by the Public Health and Family Welfare Department across Madhya Pradesh.

Contact Information

While specific contact details may not be disclosed in this tender documentation, inquiries can be directed to the issuing authority’s administrative office as indicated in the public procurement platform.