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Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Snacks, Beverages
Tender Reference Number: GEM/2025/B/6151863
Issuing Authority: Science & Technology Department, Bihar
Scope of Work and Objectives
The tender invites proposals for canteen services to provide a fixed menu rate model for an extensive variety of food options including vegetarian and non-vegetarian dishes. These services will specifically cater to breakfast, lunch, dinner, snacks, and beverages exclusively for employees and patients within the building premises. The overall objective is to ensure high-quality meals that are nutritious and prepared safely, catering to diverse dietary needs and preferences while maintaining cost-effectiveness for the department.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility requirements:
- Bidders must be registered entities with appropriate licenses and certifications related to food service operations.
- Demonstrable experience in providing similar services.
- Compliance with health and safety regulations related to food handling and preparation.
- Capability of peak hour service, reflecting aptitude to cater for up to 1005 individuals (total quantity).
Technical Requirements
Participants must fulfill several technical specifications, which include:
- Adequate kitchen facilities and manpower to prepare and serve meals on-site efficiently.
- Use of high-quality ingredients while adhering to hygiene standards.
- Capability to provide both vegetarian and non-vegetarian dishes.
- Provision of detailed daily, weekly, and monthly meal reports to the department.
Financial Requirements
Bidders are required to provide a detailed financial proposal including:
- Pricing for each menu item under the fixed rate model.
- Any applicable taxes and service charges should be clearly indicated.
- A sustainable business model that demonstrates the capacity to maintain service quality while managing costs effectively.
Document Submission Details
Bidders must submit all necessary documents such as:
- Proof of eligibility and experience.
- Technical proposal that outlines service capabilities.
- Financial proposal including fixed menu pricing.
All submissions must be sent via the designated submission portals as indicated in the guidelines, ensuring adherence to format specifications.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs). Such enterprises are encouraged to participate and will be given preference in the selection process. Bidders are encouraged to demonstrate how they contribute to local employment and adhere to 'Make in India' initiatives.
Evaluation Process
The evaluation of bids will be conducted based on technical compliance, quality of service proposals, and financial competitiveness. A structured scoring system will assess each component of the submission. Shortlisted bidders may be required to present their proposal in detail.
Delivery Locations
The canteen service must be delivered on-site within department premises, ensuring that the service is efficiently managed in accordance with operational needs.
Contact Information
For any clarification or further details, bidders are encouraged to reach out directly to the Science & Technology Department, Bihar using the official communication channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with relevant licenses in food service operations. Bidders must demonstrate previous experience in similar canteen services, comply with health regulations, and have the capacity to cater to a significant number of individuals.
Bidders must submit certificates that demonstrate compliance with food safety standards and health regulations. Essential documents may include registration certificates, health permits, and any relevant industry certifications that validate the quality of prepared food services.
The registration process involves ensuring that your organization is legally registered and possesses the necessary licenses. Bidders need to gather required documents detailing their eligibility, experience, and technical capabilities to fulfill the tender requirements.
Accepted document formats generally include PDF and MS Word formats for proposals. Each document should be clearly labeled, and it’s important to follow submission guidelines outlined in the tender to avoid disqualification.
Payment terms are typically structured around the delivery of services and quality adherence. Price evaluation considerations will assess the overall cost-effectiveness of proposals by comparing the fixed menu pricing, quality of service offered, and alignment with eligibility requirements for best value procurement.
Micro, Small, and Medium Enterprises (MSEs) can benefit from the provisions established within this tender, aiming to bolster local entrepreneurship. The evaluation gives preference to MSEs, encouraging innovation and local participation in service delivery, particularly aligning with the ‘Make in India’ initiative.
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