Annual Maintenance Service for Desktops, Laptops, and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - Computer Server; hp,Annual Mainte

Service
Qty:NaN
EMD: ₹28,000

Tender Timeline

Tender Issue
June 4, 2025 at 4:39 PM

Tender Description

Tender Title: Annual Maintenance Service for Desktops, Laptops, and Peripherals

Reference Number: 1e2de1608

Issuing Authority

Department: Science and Technology Department, Uttar Pradesh

Scope of Work and Objectives

The objective of this tender is to solicit qualified bidders for Annual Maintenance Service of Desktops, Laptops, and Peripherals within the jurisdiction of the Science and Technology Department, Uttar Pradesh. The service encompasses comprehensive maintenance, repair, and troubleshooting for a wide range of computer hardware and peripheral devices, ensuring smooth operation and minimal downtime for department technology assets. The successful bidder will be responsible for operating efficiently and providing high-quality service for numerous devices, which include:

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Computer Server; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Work station; HP, Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; HP, Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Network Devices; Cisco , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Large Format Printer; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer Mono and Colour; HP, Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner A4 and A0; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - KVM; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Monitor; HP, Dell, Samsung
Organisation Name

Financial Information

EMD Amount
₹28,000.00
Minimum Turnover
₹7.00 Lakh (s)
Bid Offer Validity
150 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
5 Days

Tender Documents

4 Documents
GeM-Bidding-7926403.pdfMain Document
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in accordance with local laws, having prior experience in providing similar maintenance services, and the ability to demonstrate financial stability. Additionally, bidders must showcase their technical capabilities, which can include a qualified workforce capable of handling various computer hardware maintenance tasks.

Bidders need to present relevant certificates that may include business registration documents, tax compliance certificates, and any industry-specific qualifications such as Quality Management System certifications. Proposals must also include technician certifications for staff who will be performing maintenance services.

The registration process for tender participation typically involves creating an online account on the designated procurement platform. Bidders must fill in the required details and upload the necessary documents for their submission to be considered valid. Proper onboarding instructions are usually provided on the platform.

Bidder submissions must comply with the specified accepted document formats which usually include PDF for official documents, Excel for financial proposals, and other digital formats that maintain document integrity. It is advisable for bidders to review the tender documentation carefully to ensure compliance.

The payment terms for this tender will stipulate conditions under which payments will be released post the successful deliverables and evaluation phases. Typically, payments may be structured on a milestone basis or as a lump-sum payment depending on the agreement stipulated in the final contract.

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