Tribal Affairs Department Jammu and Kashmir Tenders (GEM/2025/B/6144621)

Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model - Vegetarian, Non-Vegetarian, Veganism

Reference Number: GEM/2025/B/6144621

Issuing Authority: Tribal Affairs Department Jammu and Kashmir

Scope of Work and Objectives

The primary objective of this tender is to establish a comprehensive canteen service that caters to a wide range of dietary preferences, including vegetarian, non-vegetarian, and vegan meals. The service is intended exclusively for the employees, patients, and in-house personnel within the designated building premises. This entails providing daily meals, including breakfast, lunch, and dinner, as well as snacks and beverages. The aim is to offer wholesome and affordable dining options that promote health and well-being while ensuring high standards of service quality.

Eligibility Criteria

To participate in this tender, bidders must demonstrate their capability and qualification. Eligible entities must be officially registered and recognized, with relevant experience in managing canteen or catering services. Preference will be given to bids that showcase past performance and operational excellence in similar assignments. Compliance with all applicable regulations and standards is imperative to ensure the highest service levels.

Technical Requirements

Bidders must meet specific technical criteria to fulfil the contract's obligations effectively. This includes:

• Capacity to provide a varied menu that adheres to nutritional and dietary guidelines.
• Implementation of appropriate food safety measures and hygiene standards.
• Staff training protocols to ensure quality service delivery. Bidders are required to submit detailed proposals, outlining their operational plans, menu offerings, staffing, and quality control mechanisms.

Financial Requirements

Vendors are required to submit a detailed financial proposal highlighting fixed menu rates for all offered services. Financial stability and adequate resources must be demonstrated through relevant documentation, including previous financial statements and proof of financial credibility. The tender includes a specified Earnest Money Deposit (EMD) to ensure commitment and seriousness towards participation.

Document Submission Details

All documents must be submitted electronically through the designated portal. The submission process requires bidders to upload technical and financial proposals separately, along with any other supporting documentation. All submissions must adhere to the accepted formats and guidelines detailed in the tender instructions.

Special Provisions

Special consideration will be extended to Micro, Small, and Medium Enterprises (MSEs) and startups, granting them competitive advantages during the evaluation process. These provisions are aimed at encouraging local entrepreneurs and fostering a diverse business landscape in the region.

Evaluation Process

The evaluation will be conducted in two phases: technical and financial assessments. In the technical phase, proposals will be evaluated based on criteria such as compliance with specifications, experience, and proposed quality standards. Financial proposals will be assessed regarding cost-effectiveness and sustainability. The highest scoring bids may be invited for further negotiation and discussions to finalize the contract.

Delivery Locations

The canteen service is to be provided exclusively within the specified building premises of the Tribal Affairs Department Jammu and Kashmir.

Contact Information

For further inquiries regarding this tender, vendors may reach out through the official communication channels provided in the tender documentation.