Tender Title: Operation and Maintenance of Water Supply Systems

Reference Number: GEM/2025/B/6165198

Issuing Authority: Urban Development and Housing Department, Jharkhand

The Operation and Maintenance of Water Supply Systems tender issued by the Urban Development and Housing Department of Jharkhand, is an essential initiative aimed at enhancing the efficiency and reliability of water supply services across multiple locations. This tender invites qualified contractors and service providers to submit bids for the complete operation and maintenance of water supply systems, ensuring consistent and quality service to the end-users.

Scope of Work and Objectives

The primary objective of this tender is to maintain and operate a complete water supply system effectively. The scope of work includes the management of water distribution, maintenance of water quality, infrastructure repairs, and proactive measures to ensure consistent supply. Bidders will be required to demonstrate their capacity to handle both routine and emergency situations effectively.

Eligibility Criteria

Bidders must meet specific eligibility requirements which include being a registered entity with appropriate certifications in water supply operation and maintenance. Additionally, organizations should possess a proven track record in managing similar projects, ideally with experience in public sector contracts.

Technical Requirements

Proposals must include a detailed plan showcasing the technical approach to maintaining water supply systems. Technical specifications include adherence to national water quality standards and the use of sustainable practices in operation. Technology integration for monitoring water quality and supply management will be an essential element in the evaluation of bids.

Financial Requirements

Bidders are required to submit a comprehensive financial proposal, demonstrating their capability to handle the budget and forecast costs associated with the operation and maintenance of the water systems. It is also important to provide evidence of financial stability and the ability to provide performance security if required.

Document Submission Details

All documents, including technical and financial proposals, should be submitted electronically through the designated platform. Bidders should ensure all necessary documents comply with the submission format outlined in the tender documentation.

Special Provisions

Micro, Small, and Medium Enterprises (MSEs) will be granted preferential benefits in the evaluation process, promoting inclusivity in the bidding ecosystem. Startups are also encouraged to apply under specific guidelines that promote innovation in service delivery within water management.

Evaluation Process

The evaluation of bids will be conducted rigorously, taking into account various parameters such as technical capability, financial viability, and the compliance of submitted documents. A point-based system will be used to ensure fairness and transparency in selection, with an emphasis on achieving high quality in service delivery.

Delivery Locations

The successful bidder will manage operations across designated locations specified within the tender documents, covering multiple localities that require effective water supply management.

Contact Information

While the official contact details for inquiries may not be provided, interested bidders are encouraged to review the tender documentation thoroughly for any guidance provided on how to seek clarification.

This tender presents a significant opportunity for responsible organizations dedicated to enhancing community services through effective water supply systems. Interested bidders are encouraged to pay close attention to all outlined criteria and requirements to enhance their chances of successful bid submission.