Department of Defence Research & Development Tender by Office Of Dg (mss) (GEM/2025/B/6165257)
Customized AMC/CMC for Pre-owned Products - DEPLOYMENT OPERATION AND CONFIGURATION OF PA AUDIO SYST
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Tender Title: Customized AMC/CMC for Pre-owned Products - DEPLOYMENT OPERATION AND CONFIGURATION OF PA AUDIO SYSTEM
Tender Reference Number: GEM/2025/B/6165257
Issuing Authority/Department: Department of Defence Research & Development, Ministry of Defence
The Department of Defence Research & Development invites bids for the Customized AMC/CMC for Pre-owned Products. This tender encompasses a comprehensive service package aimed at the deployment operation and configuration of PA audio systems. The objective is to ensure optimal functionality and longevity of pre-owned audio equipment while providing maintenance support over a defined period.
Scope of Work and Objectives
The scope of this tender includes:
- Deployment of PA audio systems at specified locations.
- Configuration to meet operational requirements.
- Provision of a Comprehensive Maintenance Contract (CMC) for a duration of three years, specifying all the maintenance tasks and service provisions necessary for optimal performance.
The primary goal is to maintain the pre-owned products in peak operational condition through a structured maintenance program, ultimately enhancing the performance and reliability of the audio systems.
Eligibility Criteria
Eligible bidders must meet specific criteria to ensure they possess the requisite experience and qualifications. Bidders should demonstrate:
- A valid business registration as an entity engaging in IT or electronic maintenance services.
- Proven experience in providing maintenance support and configuration services for audio systems.
- Compliance with all statutory regulations relevant to the industry.
Technical Requirements
Bidders are required to provide technical documentation relevant to their offerings, including:
- Details of the proposed operational deployment strategies.
- Configuration plans for the audio systems in line with operational needs.
- Specifications of the maintenance services offered under the CMC.
Financial Requirements
Bidders must submit financial statements demonstrating their capacity to support long-term service commitments, including:
- Statements from the last three fiscal years.
- Any necessary proof of financial health to ensure the delivery of services over the contract duration.
Document Submission Details
Interested bidders are required to submit their bids via specified electronic formats. Detailed submission protocols include:
- Documentation of eligibility and qualifications.
- Technical and financial proposals.
- Any additional certifications or proofs required as per the eligibility criteria.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) may benefit from specific supportive measures designed to promote participation in government tenders. Startups may also receive separate provisions aimed at easing their entry into competitive bidding.
Evaluation Process
Bids will undergo a rigorous evaluation process, factoring in:
- Compliance with technical specifications.
- Adherence to financial stability requirements.
- The overall quality of service proposals and innovative solutions provided.
Delivery Locations
The implementation of this tender will occur across multiple designated locations as stipulated in the tender documents. Bidders should note that precise locations will be confirmed post-award.
Contact Information
For queries and further clarification regarding this tender, potential bidders should contact the Department of Defence Research & Development through the official channels provided in the tender documentation.
This tender invites all qualified and interested bidders to participate actively in ensuring the successful operational deployment and maintenance of PA audio systems. Emphasizing quality and compliance will be essential throughout the selection process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in maintenance and configuration of audio systems, and compliance with applicable regulations. Bidders must ensure they have the necessary documentation to prove their business standing and experience.
Bidders must provide comprehensive technical specifications concerning operational deployment, which includes detailed descriptions of the audio systems to be utilized, their configuration capabilities, and compliance with quality standards set forth in the tender documentation.
Bidders must provide a performance security guarantee as part of their bid submission. This security acts as a financial safeguard to ensure the delivery of services as outlined in the Comprehensive Maintenance Contract (CMC).
Bids should be submitted electronically in specified formats as outlined in the tender documentation. Accepted document formats typically include PDF for proposal submissions and Excel for financial statements. Bidders should refer to submission guidelines provided to avoid disqualification.
Yes, there are specific provisions designed to enhance participation from MSEs. These benefits may include relaxed eligibility criteria, support in the bid evaluation process, and potential financial incentives or concessions to promote competitiveness in bidders from smaller enterprises.
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