Customized AMC/CMC for Pre-owned Products - EPABX SYSTEM

Customized AMC/CMC for Pre-owned Products - EPABX SYSTEM; LG NORTEL; Comprehensive Maintenance Cont

Service
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Tender Timeline

Tender Issue
June 11, 2025 at 4:13 PM

Tender Description

Tender Title:

Customized AMC/CMC for Pre-owned Products - EPABX SYSTEM

Reference Number:

140f01632

Issuing Authority/Department:

Agriculture and Co-operation Department, Gujarat


The Agriculture and Co-operation Department of Gujarat invites bids for a Comprehensive Maintenance Contract (CMC) for the EPABX System, specifically LG Nortel, under the auspices of tender reference number 140f01632. This tender aims to identify a capable contractor who can deliver a customized Annual Maintenance Contract (AMC) and CMC for pre-owned EPABX systems, ensuring optimal functioning and minimal downtime.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - EPABX SYSTEM; LG NORTEL; Comprehensive Maintenance Contract (CMC); As and when required; Yes
State
City

Financial Information

Minimum Turnover
₹2.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7954393.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant licenses to provide maintenance services specifically for EPABX Systems. Additionally, bidders are required to demonstrate a track record of successful service delivery in similar projects. Financial stability and adequate technical capabilities are also essential.

Bidders must present valid certificates related to their registration, technical qualifications, and compliance with statutory business regulations. This includes licenses for maintenance work on EPABX Systems and any ISO certifications that may enhance the bidder’s credibility and reliability.

The submission process requires bidders to upload all essential documents via the designated online portal. Sufficient time should be allotted for technical preparations, ensuring all documents comply with the specified formats and requirements. The proposal must be comprehensive, including all requested attachments to avoid rejection.

Payment terms typically encompass milestone-based payments, contingent upon the successful completion of specified tasks during the contract duration. This includes provisions for advance payments, periodic payments for ongoing services, and final payments upon successful project’s conclusion or upon achieving predefined service levels.

Yes, the tender includes special provisions to support Micro, Small, and Medium Enterprises (MSEs). These may encompass favorable price evaluation criteria and opportunities for capacity-building. The initiative aligns with government policies aimed at enhancing MSE participation in public procurement, ultimately fostering local enterprise growth.

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