Airports Authority of India (AAI) Tender by Airports Authority Of India (4cbdad7e7)

Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS); Re-cer

Service
Qty:NaN
EST Bid: ₹1.1 Lakh

Tender Timeline

Tender Issue
May 13, 2025 at 5:03 PM

Tender Title: Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS) Re-certification

Tender Reference Number: 4cbdad7e7

Issuing Authority: Airports Authority of India (AAI)
Department: Ministry of Civil Aviation

Scope of Work and Objectives

The purpose of this tender is to appoint a qualified agency to provide ISO Certification Services, specifically for ISO 9001 - Quality Management System (QMS). The selected agency will oversee the process of re-certification and conduct audits, including both surveillance audits and internal auditor training for management representatives. The aim is to ensure compliance with international quality standards and enhance organizational effectiveness.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility criteria. This includes being a registered entity with a valid business license, and having prior experience in similar certification processes. Bidders should also demonstrate compliance with relevant quality management standards.

Technical Requirements

Bidders must provide detailed documentation outlining their technical capabilities. This includes evidence of previous ISO certification projects, the qualifications of personnel involved, and methodologies employed in the auditing process. Bidders should also define how they will conduct the surveillance audits and offer training for internal auditors to ensure adherence to ISO standards.

Financial Requirements

Bidders must submit a financial proposal clearly detailing the costs associated with the ISO certification services. This must include all expenses related to re-certification, audits, and training services. A breakdown of payment terms should be provided, alongside any required Earnest Money Deposit (EMD) for the bid submission.

Document Submission Details

All bids must be submitted in the prescribed format within the specified timeframe. Bidders must ensure that all required documents are included, and submissions may need to be made electronically unless specified otherwise in the tender guidelines.

Special Provisions

Provisions may exist for Micro, Small, and Medium Enterprises (MSEs) to encourage participation by smaller entities. These firms may benefit from relaxed eligibility conditions or financial incentives, promoting growth in the sector.

Evaluation Process

The selection process will involve a thorough evaluation of the technical and financial proposals. Bids will be assessed based on criteria aligned with the quality and understanding of the required services, along with cost-effectiveness. A scoring or grading system will likely be employed to rank the proposals.

Delivery Locations

The services are expected to be delivered across designated locations as identified by the Airports Authority of India. Bidders should specify their operational flexibility to accommodate audits and training sessions at these locations.

Contact Information

While specific contact details are not provided within the tender document, bidders should refer to the official Airports Authority of India website or follow up through their official communication channels for inquiries regarding the tender.

Conclusion

This tender represents a significant opportunity for qualified agencies to engage in the ISO certification realm. Participation may enhance credibility and visibility in the market while aligning with international quality management practices.


General Information

Item Category
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS); Re-certification Audit, Surveillance Audit; Internal auditor training for Management Representatives
State

Financial Information

Estimated Bid Value
₹1,07,774.00
Minimum Turnover
₹1.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7805249.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER APPENDIX
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for participating in this tender include registration as a valid business entity and the possession of a relevant business license. Bidders are expected to showcase prior experience in ISO certification projects, which is essential for demonstrating competency in this field. Additionally, adherence to international quality standards must be proven.

The selected agency is required to comply with the technical specifications outlined in ISO 9001 standards. This includes demonstrating structured methods for conducting audits, providing evidence of prior successful certifications, and showcasing the qualifications of personnel who will execute the audits and training. Compliance with quality management principles is crucial during the certification process.

The Earnest Money Deposit (EMD) must be submitted along with the bid proposal as a demonstration of commitment to the tender process. The specified amount will be mentioned in the tender guidelines. Failure to submit the EMD will result in disqualification from the bidding process, making adherence to this requirement essential.

The evaluation and selection process involves a comprehensive review of both technical and financial proposals. Each submission will be assessed based on its clarity, compliance with requirements, relevant experience, and costs. A structured scoring system may determine the final selection, ensuring that the most competent bidders are chosen for the project.

Yes, there are specific provisions for Micro, Small, and Medium Enterprises (MSEs) that may facilitate their participation in this tender. These could include relaxed criteria for eligibility, accessibility to financial incentives, or special assistance programs aimed at enhancing the growth and competitiveness of MSEs in the ISO certification sector.

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