Indian Railways Tender by South Central Railway (266d72004)

Tender Title: Hiring Of Agency For ISO Certification Service
Reference Number: 266d72004
Issuing Authority: Ministry of Railways, Indian Railways

The Ministry of Railways invites tenders for the Hiring Of Agency For ISO Certification Service, which encompasses ISO 9001, ISO 14001, and ISO 45001 certifications. The objective of this tender is to procure comprehensive consultancy services to facilitate the implementation, initial audit, and surveillance for the Quality Management System (QMS), Environmental Management System (EMS), and Occupational Health & Safety Management System (OHAS). The selected agency will assist in achieving compliance with international standards, improving organizational efficiency, and ensuring adherence to safety and environmental regulations.

Scope of Work and Objectives

The scope of work includes:

• Consulting services for ISO certification processes.
• Conducting initial audits for the ISO 9001, ISO 14001, and ISO 45001 standards.
• Providing surveillance audits as part of the certification maintenance.
• Developing and recommending specific quality management strategies tailored for the organization.

The primary objectives are to ensure that the organization meets all the legal requirements related to quality management, environmental management, and occupational health and safety, thus enhancing the overall operational effectiveness.

Eligibility Criteria

To be eligible for this tender, participants must be registered entities with expertise in ISO certification services. They must possess a valid ISO accreditation, demonstrate experience in similar projects, and have the technical capability to carry out audits and training within the specified ISO frameworks.

Technical Requirements

Proposals must demonstrate a clear understanding of the ISO standards being targeted (QMS, EMS, OHAS). Agencies must submit evidence of certifications, relevant case studies, and details about their team’s qualifications, emphasizing their experience in delivering ISO consulting services.

Financial Requirements

Participants are required to provide a detailed financial proposal, including a comprehensive breakdown of costs associated with the certification services. Bidders must also present a viable work plan that outlines the expected project milestones and payment terms.

Document Submission Details

All bids must be submitted electronically through the designated procurement portal, adhering to specified formats provided in the tender documents. Required documentation includes the financial proposals, technical qualifications, and any additional information relevant to the eligibility and capacity to deliver the required services.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits may include relaxed qualification criteria, preference in evaluation processes, and opportunities for capacity building and mentorship programs aimed at emerging businesses in this sector.

Evaluation Process

The evaluation of proposals will be based on a comprehensive review of the technical qualifications, financial stability, and past performance in similar projects. The Ministry of Railways aims to select an agency that can provide high-quality, compliant services while offering competitive pricing.

Delivery Locations

The anticipated service delivery is expected to occur primarily within the geographical locations operated by the Indian Railways, ensuring accessibility and efficiency in the implementation and oversight of certification processes.

Contact Information

For any inquiries related to this tender, please refer to the procurement portal for official contact details. Ensure that all correspondence is made through the established channels to receive timely responses.