Airports Authority of India (AAI) Tender by Airports Authority Of India (GEM/2025/B/6133058)
Facility Management Services - LumpSum Based - Hospitality; Paramedic, Patient Support Services; Co
Tender Timeline
Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6133058
Issuing Authority
This tender is issued by the Airports Authority of India (AAI) under the Ministry of Civil Aviation. The AAI is responsible for creating, upgrading, maintaining, and managing civil aviation infrastructure in India.
Scope of Work and Objectives
The scope of work involves comprehensive Facility Management Services that encompass hospitality services, paramedic care, patient support, and associated consumables provided by the buyer. The primary objective is to enhance operational efficiency and deliver exceptional support services while ensuring quality compliance across all service domains.
Eligibility Criteria
To qualify for this tender, bidders must meet certain eligibility criteria, which include:
- Being a legally registered entity, preferably with experience in facility management services.
- Sufficient financial capability to handle the operational demands of the contract.
- Provision of services in line with applicable safety and quality standards.
Technical Requirements
Bidders are expected to meet detailed technical requirements, which include:
- Demonstrating experience in managing facility services within the hospitality and healthcare sectors.
- Providing details of personnel and their qualification in relevant fields.
- Compliance with local regulations governing health and safety.
Financial Requirements
Candidates must provide a comprehensive financial proposal that outlines:
- Costing breakdowns for the specified services.
- Evidence of financial stability, which may include bank statements or previous financial audits.
- Compliance with required payment terms specified in the tender.
Document Submission Details
Bidders must submit their proposals electronically via the prescribed platform, ensuring that all required documents are in the accepted format specified by the AAI. It is essential to prepare documents carefully to avoid disqualification.
Special Provisions
This tender supports Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation by allowing concessions or easier qualification standards. It adheres to Make in India policies, which aim to bolster local procurement and production standards.
Evaluation Process
The evaluation of bids will entail a multi-stage review, considering compliance with technical specifications, financial soundness, and the overall value offered. Selected bidders might undergo interviews or presentations to further clarify their proposals.
Delivery Locations
The services listed in this tender will primarily be executed across various Airport Authority facilities, emphasizing timely and responsive service provision.
Contact Information
For all tender-related inquiries, bidders should refer to official communications from the Airports Authority of India and ensure direct outreach through formally established channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
Similar Tenders
Frequently Asked Questions
The eligibility requirements for participating in this tender include being a legally registered entity, possessing relevant experience in facility management services, and demonstrating adequate financial stability to fulfill the contract requirements. Bidders must ensure compliance with local regulations, especially those pertaining to health and safety to be considered for selection.
Bidders must comply with stringent technical specifications, which include having well-trained staff in facility management, maintaining quality service standards, and demonstrating past performance in managing similar services effectively. Compliance with national safety and quality regulations is also crucial to ensure the acceptable execution of services.
The registration process involves setting up an account on the designated procurement portal. Bidders must prepare their proposals and all necessary supporting documents in the required formats, typically PDF or DOCX, ensuring they follow the instructions provided within the tender guidelines before submitting electronically.
Yes, participants are required to provide an Earnest Money Deposit (EMD) along with their submissions. This deposit acts as a financial assurance to the authorities of the bidder’s commitment to the tender. After submitting the final contract documents, a performance security deposit may also be required to ensure service compliance.
The tender delineates specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, which include relaxed eligibility criteria, exclusive bidding opportunities, and financial support incentives. Compliance with Make in India policies is promoted, encouraging local sourcing and production, thus benefiting businesses that align with these governmental initiatives.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders