Tender Timeline
Tender Title: Facility Management Service- Manpower based (Version 2) - Industrial; MEDICAL PERSONNEL; Skilled
Tender Reference Number: GEM/2025/B/6139268
Issuing Authority: Airports Authority of India (AAI)
Department: Ministry of Civil Aviation
The Airports Authority of India (AAI) invites bids for the provision of Facility Management Services, particularly focusing on skilled medical personnel to support its operations. This tender aims to engage a proficient service provider to ensure high-quality management and operational continuity in line with industry standards.
Scope of Work and Objectives
The successful bidder will be expected to deliver comprehensive facility management services, encompassing a range of responsibilities such as manpower deployment, skill training, and compliance with health and safety regulations. The primary objective is to maintain optimal functionality of facility environments, ensuring readiness and safety for all personnel and stakeholders.
Eligibility Criteria
Bidders must fulfill the eligibility requirements which include:
- Authorization as a registered entity in accordance with statutory stipulations.
- Evidence of past experiences in similar facility management services.
- Relevant certifications that demonstrate the capability to deliver skilled medical personnel efficiently.
Technical Requirements
Prospective bidders are required to adhere to established technical specifications which may encompass:
- Compliance with local regulations related to health and safety.
- Provision of qualified and trained medical personnel, meeting necessary quality standards.
- Capability to demonstrate previous successful contracts in similar service areas.
Financial Requirements
Bidders must provide a comprehensive financial proposal detailing costs associated with manpower services, ensuring alignment with the payment terms specified in the tender documentation. Acceptable formats for financial submissions will be communicated during the proposal process.
Document Submission Details
All submission must be conducted electronically through the provided platform. Bidders are required to upload their proposals in the accepted document formats, ensuring that all requisite documentation is complete and compliant with the specifications outlined in the tender documents.
Special Provisions
This tender also outlines special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Given the strategic importance of these sectors, favorable considerations may be awarded during the evaluation process, in compliance with the 'Make in India' policies.
Evaluation Process
The evaluation of bids will follow a systematic approach assessing technical capability, financial robustness, and compliance with the requirements set forth. Bids will be scrutinized to ensure quality and qualification standards are met, with notifications of results shared with shortlisted bidders.
Delivery Locations
Services will need to be rendered at designated Airport facilities managed by the AAI, ensuring accessibility for timely service delivery.
Contact Information
For further inquiries, bidders are encouraged to reach out via the official communication channels listed on the tender platform. Please refrain from utilizing any misleading information.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in compliance with local business regulations. Additionally, bidders must demonstrate prior experience in delivering similar facility management services and possess valid certifications confirming their ability to provide skilled medical personnel. Key requirements also include adherence to health and safety regulations and the submission of a compliant bid proposal.
Bidders are obliged to meet various technical specifications where obtaining qualified personnel is paramount. This includes adhering to quality standards established within the healthcare industry, compliance with local regulatory health standards, and providing evidence of effective training programs that ensure personnel competence. Bidders must also sustain good practice protocols in service delivery and demonstrate previous successful contracts.
The Earnest Money Deposit (EMD) is typically a financial guarantee that ensures the commitment of the bidder towards the authenticity of their proposal. This security amount would have to be submitted alongside the application. The terms regarding the amount, as well as the refund conditions, will be outlined in detail within the tender documents, guiding bidders on its placement and management during the tender lifecycle.
The submission methods for this tender are electronic, requiring bids to be posted on the official outsourcing platform. Bidders should ensure all documentation is complete and in the accepted formats to avoid disqualification. Following submission, a systematic evaluation process is conducted, taking into account the provided proposals’ technical and financial merits, the results of which will be communicated to the applicants after completion.
This tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, fostering their participation by allowing for favorable evaluation criteria in alignment with government initiatives like ‘Make in India’. These provisions ensure that MSEs receive equitable treatment and can compete effectively, aligned with local content and procurement rules.
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