Airports Authority of India (AAI) Tender by Airports Authority Of India (GEM/2025/B/6158141)
Custom Bid for Services - Round the clock Operation and Maintenance of Firefighting system, Fire De

Tender Timeline
Tender Title: Round the Clock Operation and Maintenance of Firefighting and Fire Detection Systems
Tender Reference Number: GEM/2025/B/6158141
Issuing Authority: Airports Authority of India (AAI), Ministry of Civil Aviation
Scope of Work and Objectives
The purpose of this tender is to solicit bids for the round the clock operation and maintenance of essential firefighting systems, fire detection, alarm systems, and gas suppression systems at the Netaji Subhas Chandra Bose Airport in Agartala. The selected contractor will ensure that all fire safety measures are operational and compliant with national safety standards, thus guaranteeing the safety of passengers and airport staff at all times.
Eligibility Criteria
To be eligible for consideration, bidders must meet the following requirements:
- The bidder must be a legally registered entity in India.
- Proven experience in providing operation and maintenance of firefighting systems, including fire detection and alarm systems.
- Financial stability and capability to undertake the project.
- Compliance with all regulatory standards relevant to operational safety and maintenance services.
Technical Requirements
Bidders are expected to possess the necessary technical qualifications, including:
- Trained personnel specializing in firefighting system operation and maintenance.
- Valid certifications for firefighting and safety operations.
- Compliance with all relevant IS (Indian Standards) and other applicable standards.
Financial Requirements
All bidders must provide financial documents that show proof of capacity to fulfill the tender requirements. This includes:
- Annual turnover statements for the last three financial years.
- Bank solvency certificates.
- Details of previous contracts of a similar nature and scale.
Document Submission Details
Bidders must submit their proposals electronically through the designated platform. All documents need to be provided in PDF format unless specified otherwise. The submission should include:
- Completed bidding forms.
- Technical and financial proposals.
- Relevant supporting documents.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, with special provisions available for these entities to promote local entrepreneurship and innovation. This includes relaxed eligibility criteria for MSEs and incentivized evaluation points to support fair competition.
Evaluation Process
Upon submission, bids will be evaluated based on the following criteria:
- Compliance with technical specifications.
- Financial viability.
- Previous experience and performance history.
- Adherence to safety standards and operational guidelines.
Delivery Locations
The successful bidder will carry out operations primarily at the Netaji Subhas Chandra Bose Airport located in Agartala, ensuring that all firefighting systems are maintained and operational throughout the contract period.
Contact Information
For inquiries and further assistance regarding this tender, bidders are advised to reach out through official channels provided on the bidding platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity in India with proven experience in the operation and maintenance of firefighting systems. Bidders should also demonstrate financial stability and compliance with relevant regulatory standards, ensuring they have the capacity to manage the project effectively.
The technical specifications include the requirement for trained personnel to manage firefighting and alarm systems effectively. Bidders must also comply with all applicable Indian Standards (IS) for safety and operational procedures, demonstrating the capability to undertake comprehensive maintenance tasks.
The payment terms will be specified in the contract, typically requiring an EMD to secure the bid submission, demonstrating commitment. The EMD must be submitted along with the proposal, and details regarding its amount and acceptable instruments will be outlined in the tender documentation.
The evaluation and selection process will assess bids based on their compliance with technical requirements, financial viability, and past performance. Bids that fail to meet the specified technical criteria may be disqualified, while those that meet all criteria will be scored accordingly to determine the winning bid.
Yes, the tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) that allow for relaxed eligibility criteria and additional evaluation points. This aims to promote local businesses and support the government’s “Make in India” initiative, encouraging participation from local startups and MSEs.
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