Tender Title: Custom Bid for Services - Outsourcing of Operation and Maintenance of Track Machines

Reference Number: GEM/2025/B/6148510

Issuing Authority: Indian Railways
Department: Ministry of Railways

Scope of Work and Objectives

The purpose of this tender is to invite proposals for the outsourcing of operation and maintenance services for track machines working over Central Railway. The selected vendor will be responsible for ensuring that all track machines are in optimal working condition, performing regular maintenance, and managing operations efficiently to support railway services. This includes addressing any mechanical issues, providing necessary repairs, and ensuring compliance with safety standards.

Eligibility Criteria

To be eligible to participate in this tender, bidders must meet specific qualification requirements set forth by the Indian Railways. Eligibility includes being a registered and operational entity in the domain of machine operation and maintenance services. Bidders should also have experience with similar projects in the past, which must be verifiable through documentation.

Technical Requirements

Bidders are expected to showcase a thorough understanding of the technical specifications required for the operation and maintenance of track machines. This includes but is not limited to:

• Proficiency in operating different types of track machines.
• Knowledge of maintenance protocols and methodologies.
• Ability to handle unexpected mechanical failures and emergencies.

Financial Requirements

Bidders must demonstrate financial viability through appropriate documentation, including financial statements for the past few years. Interested parties should have sufficient capital to support the operational and maintenance demands over the 18-month contract period.

Document Submission Details

All submissions must be compiled and sent through the prescribed channels as outlined in the tender documentation. Each submission should include:

• Technical proposal
• Financial proposal
• Necessary certificates and registrations as detailed in the eligibility criteria

Special Provisions

This tender might provide benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions aimed at startups focusing on encouraging local procurement and employment Generation initiatives. These provisions aim to promote 'Make in India' strategies and ensure sustainable local economic development.

Evaluation Process

The evaluation of bids will be conducted based on the adherence to technical specifications, financial proposals, experience, and capabilities demonstrated in the submitted documents. The evaluation process will ensure transparency and fairness, safeguarding the integrity of the tendering system.

Delivery Locations

Services will be required across designated sections of the Central Railway network as detailed in subsequent documents. Bidders should be prepared to mobilize resources to various locations as required throughout the contract duration.

Contact Information

For further inquiries and clarifications, participants are encouraged to reach out through the contact information provided in the tender documents. It is essential to clarify any doubts before the submission of proposals to ensure compliance with all requirements.

In conclusion, this tender represents a significant opportunity for qualified contractors specializing in the operation and maintenance of track machines to collaborate with the Indian Railways on enhancing service delivery and operational excellence over an 18-month tenure.