Airports Authority of India (AAI) Tender by Airports Authority Of India (GEM/2025/B/6172249)

Custom Bid for Services - Operation of Baggage Handling System

Tender Reference Number: GEM/2025/B/6172249
Issuing Authority: Airports Authority of India (AAI)
Department: Ministry of Civil Aviation

The Airports Authority of India (AAI) invites bids for a custom service contract aimed at the operation of the Baggage Handling System, including the All-Inclusive Maintenance Contract (AICMC) for standalone weighing scales located at MBB Airport, Agartala. The primary objective of this tender is to ensure efficient management and operation of essential baggage handling facilities, ultimately enhancing passenger experience and operational convenience at the airport.

Scope of Work and Objectives

The scope of work entails the operational management and maintenance of the baggage handling system and standalone weighing scales. The successful bidder will be responsible for:

• Ensuring seamless operation of the baggage handling processes.
• Conducting regular maintenance and emergency repairs of the baggage handling systems and weighing scales.
• Providing training to operational staff on utilizing the systems effectively.
• Maintaining logs and records related to system performance and maintenance activities.

Eligibility Criteria

Bidders must meet the following eligibility requirements:

• Registered as a legal entity in India.
• Proven experience in managing baggage handling systems or equivalent infrastructure for a minimum of two years.
• Possession of necessary certifications, such as ISO compliance or safety standards relevant to operational guidelines in the aviation sector.

Technical Requirements

For bidding, technical documentation must demonstrate:

• Compliance with operational standards specific to airport environments.
• Detailed methodology for maintenance schedules.
• Emergency response strategies for equipment failure or operational disruptions.

Financial Requirements

Bidders are required to provide:

• A comprehensive financial proposal outlining operational costs, maintenance charges, and any additional fees.
• Evidence of financial stability, including bank statements or auditor’s reports from the previous three financial years.

Document Submission Details

All tender documents must be submitted electronically through the designated platform within the specified timeframe. Detailed instructions on the submission format will be communicated during the tender briefing session.

Special Provisions

Micro, Small, and Medium Enterprises (MSEs) are encouraged to apply for this tender. Eligible MSE bidders may benefit from various provisions to promote their participation, including potential price preference and exemption from certain fees.

Evaluation Process

Bids will undergo a thorough evaluation process, which will assess:

• Technical compliance with the specifications indicated in the tender documents.
• Financial stability and its reflection in the proposed pricing.
• Overall organizational capacity and reputation in handling similar projects.

Delivery Locations

The primary delivery location for the scope of work will be the MBB Airport, Agartala. Bidders should also account for logistics in their proposals if any equipment needs to be transported to this location.

Contact Information

For any inquiries or clarifications regarding this tender, bidders are encouraged to reach out via the official channels as specified in the tender documents to ensure that all information remains accurate and up-to-date.