Tender Title: Facility Management Services for Airports

Reference Number: GEM/2025/B/6146650

The Airports Authority of India (AAI), under the auspices of the Ministry of Civil Aviation, invites bids for the provision of Facility Management Services at various airports. This tender is categorized under Facility Management Services, specifically focusing on housekeeping and the provision of consumables by the service provider, whose costs must be included in the contract. This is a high-value tender encompassing multiple facility management tasks designed to maintain the operational effectiveness and hygiene standards across airport facilities.

Scope of Work and Objectives

The primary objective of this tender is to ensure that the selected contractor provides comprehensive Facility Management Services across the specified airport facilities. This includes:

• Housekeeping services, ensuring cleanliness in all areas.
• Provision of necessary consumables, including cleaning supplies and materials.
• Maintenance of hygiene standards in accordance with national and international regulations.

Eligibility Criteria

To qualify for this tender, bidders must:

• Be a legally registered entity in India.
• Possess relevant experience and qualifications in providing Facility Management Services.
• Hold necessary certifications as required by the tender specifications.
• Have no pending litigation related to similar services.

Technical Requirements

Participants must adhere to specific technical requirements designed to maintain high service standards. This includes:

• Compliance with Quality Management Systems.
• Adhering to the prescribed safety standards and protocols.
• Detailed plans on how services will be delivered effectively.

Financial Requirements

Bidders must provide:

• Proof of financial stability.
• A bid guarantee in the form of Earnest Money Deposit (EMD), details of which will be specified in the documentation.
• Comprehensive pricing that includes all costs related to service delivery, with no hidden charges.

Document Submission Details

Interested parties are required to submit their bids through the designated online platform by strictly following the submission guidelines outlined in the tender document. All submissions must include the necessary documentation as proof of eligibility and capability.

Special Provisions

This tender promotes inclusiveness by offering benefits specifically for Micro, Small, and Medium Enterprises (MSEs) and startups, which include:

• Relaxed eligibility criteria.
• Facilitative processes to encourage participation from these enterprises.

Evaluation Process

The evaluation of bids will be conducted based on predefined criteria, ensuring transparency and fairness. Key aspects include:

• Financial viability.
• Technical expertise.
• Experience in similar projects.
• Compliance with timelines and quality standards.

Delivery Locations

The services will be required across designated airports, the specific locations for which will be detailed in the bid documents, ensuring widespread coverage to facilitate operational efficiency.

Contact Information

For any queries regarding the tender, potential bidders can reach out to the Airports Authority of India through the officially provided channels in the tender document.

This tender represents a significant opportunity for qualified suppliers to engage in essential Facility Management Services within the aviation sector, contributing to the overall service quality and operational capability at airports across India.