Bangalore Metro Rail Corporation Limited Tender by Bangalore Metro Rail Corporation Limited (1b41fdc31)

Security Manpower Service (Version 2.0) - Public Transport; Security Supervisor,Security Manpower S

Service
Qty:NaN
EMD: ₹21.4 Lakh

Tender Timeline

Tender Issue
May 13, 2025 at 10:37 AM

Tender Title: 1b41fdc31

Issuing Authority

The Bangalore Metro Rail Corporation Limited, under the aegis of the Ministry of Housing & Urban Affairs (MoHUA), is issuing this tender.

Scope of Work and Objectives

The primary scope of this tender encompasses the provision of Security Manpower Services for public transport services. This includes deploying highly trained Security Supervisors and Unarmed Security Guards, ensuring safety and security for the passengers and facilities of the Bangalore Metro. It is essential that the security services adhere to high standards of professionalism while maintaining a rapid response capability to potential threats.

Eligibility Criteria

Bidders must meet certain eligibility criteria to qualify for submitting proposals. All participants must be registered entities capable of providing security services compliant with national standards. Experience in the public transport sector and previous contracts executed satisfactorily will be beneficial. Special considerations may be offered to Micro, Small, and Medium Enterprises (MSEs) or startups to encourage their participation.

Technical Requirements

Proposals must detail the technical specifications of the manpower resources, including:

  • Training credentials of the security personnel.
  • Compliance with relevant safety and quality standards.
  • Implementation plans for effective staff deployment and supervision.

Financial Requirements

All bidders are required to present their financial proposals, including a breakdown of costs associated with the security services. The proposals must adhere to the specified formats detailed within the tender documentation. An Earnest Money Deposit (EMD) is also mandated to ensure the commitment to the bid.

Document Submission Details

Bidders are to submit their comprehensive proposals electronically through the designated online portal. All documents must be prepared in compatible formats that will be specified within the complete tender documentation.

Special Provisions

To foster inclusivity, this tender promotes benefits for Micro, Small, and Medium Enterprises (MSEs) and provides specific provisions for startups. This ensures that diverse businesses have an opportunity to contribute to public transport security.

Evaluation Process

The evaluation of bids will be conducted based on technical capacity, financial viability, and compliance with safety standards. Proposals will be assessed systematically to ensure that the most suitable contractor is selected for these essential security services.

Delivery Locations

Services will be required at various locations across the operational zones of the Bangalore Metro. The selected contractor will need to ensure prompt and effective deployment across these areas.

Contact Information

For any inquiries regarding the tender, please refer to the official details provided in the tender documents. Relevant contact information will be available there to assist bidders in their submission process.


General Information

Item Category
Security Manpower Service (Version 2.0) - Public Transport; Security Supervisor , Security Manpower Service (Version 2.0) - Public Transport; Unarmed Security Guard

Financial Information

EMD Amount
₹21,37,000.00
Bid Offer Validity
180 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
6 Days

Tender Documents

7 Documents
GeM-Bidding-7809143.pdfMain Document
Other DocumentsOTHER
BOQ DocumentBOQ FINANCIAL
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with prior experience in providing security services, particularly within the public transport sector. Bidders must demonstrate compliance with all necessary regulatory standards and are encouraged to bring forward their capacity to implement security services effectively. Furthermore, the tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, which may have relaxed eligibility criteria.

Bidders are required to present technical specifications that clearly outline the training and qualifications of the security personnel. Specifications should detail prior experience, adherence to safety standards, and operational readiness. Comprehensive training programs for all staff, especially for those deployed in public transport environments, are essential to meet the standards set by the issuing authority.

Proposal submissions must include several key financial documents, focusing on the breakdown of costs associated with the security services. Additionally, bidders are required to present an Earnest Money Deposit (EMD) to signify their commitment. The documentation should follow the prescribed formats detailed in the tender documentation for proper evaluation.

Submissions are primarily accepted electronically via the designated online portal. All required documents are to be prepared and submitted in the accepted document formats specified in the tender guidelines. Proper documentation ensuring compliance with terms will be indicated in the tender documentation.

MSEs are encouraged to participate through specific provisions within the tender that may include relaxed eligibility criteria and financial support mechanisms. Additionally, the tender aligns with policies that support small businesses, potentially offering advantages in procurement processes, aiding in local content and employment generation in compliance with the Make in India initiative.

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