BANKING SECTOR Tender by Punjab National Bank (GEM/2025/B/6159977)
Annual Maintenance service-AIR CONDITIONER

Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Tender Reference Number: GEM/2025/B/6159977
Issuing Authority/Department: Ministry of Finance, Banking Sector
The Ministry of Finance is inviting bids for the Annual Maintenance Service for Air Conditioners under reference number GEM/2025/B/6159977. This tender is aimed at maintaining and ensuring optimal functioning of air conditioning units, which are essential for creating comfortable environments in various facilities operated by the banking sector. The selected bidder will be expected to provide comprehensive maintenance services that include regular inspections, repairs, and timely response to service requests.
Scope of Work and Objectives
The primary objectives of this tender include:
- Performing regular and preventive maintenance services for a total of 440 air conditioning units.
- Ensuring all air conditioning systems are operating efficiently and effectively throughout the contract duration.
- Addressing any malfunctions or repairs in a timely manner to minimize downtime.
- Documenting all maintenance activities and reporting on system performance.
Eligibility Criteria
Bidders must meet the following eligibility criteria to qualify for this tender:
- Bidders should be registered entities with a valid business license.
- They must demonstrate previous experience in providing maintenance services, particularly for air conditioning systems.
- Compliance with relevant industry standards and regulations is mandatory.
Technical Requirements
All bids must comply with the following technical requirements:
- Bidders must provide details of their experience, including a list of past projects related to air conditioning maintenance.
- Technicians proposed for the project should hold relevant certifications and experience in HVAC systems.
- The service offered should be in alignment with local standards for safety and energy efficiency.
Financial Requirements
Bidders are required to include a clear financial proposal outlining costs associated with maintenance services. This proposal must also include:
- Breakdown of the service costs per unit.
- Any applicable taxes and fees.
- Payment terms should be detailed clearly.
Document Submission Details
Interested bidders must submit their proposal documents electronically via the designated portal. All submissions must adhere to the specified format and guidelines provided within the tender documentation. Bidders should check for any specific prerequisites related to document formats and sizes to ensure a smooth submission process.
Special Provisions
This tender provides special provisions that aim to support Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders from these categories may benefit from simplified bidding processes and additional support from the Ministry of Finance.
Evaluation Process
The evaluation of submitted bids will be based on several key criteria:
- Completeness of the proposal.
- Compliance with technical specifications.
- Financial soundness and cost-effectiveness.
- Previous experience and references.
The bids will be subjected to a thorough review, and shortlisted bidders will be contacted for further discussions.
Delivery Locations
The services will be provided at multiple locations as specified by the Ministry of Finance across various banking infrastructures. Bidders must be prepared to manage logistics for efficient service delivery.
Contact Information
For any inquiries regarding this tender, potential bidders should refer to the official website of the Ministry of Finance or the specific contact points communicated in the tender notice. Please ensure that communication is directed through official channels only.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid business license, demonstrating prior experience in providing maintenance services, particularly for air conditioning systems. Bidders must also comply with industry standards and regulations, ensuring capability to fulfill the tender’s unique demands.
Bidders must adhere to technical specifications including providing a detailed description of their technicians’ qualifications and credentials in HVAC systems. Additionally, they should demonstrate past performance in similar projects, ensuring alignment with accepted quality standards in maintenance services.
Bidders are required to submit their proposals electronically through the designated submission portal. It is crucial that all documents comply with the accepted formats specified in the tender notice, ensuring clarity and adherence to submission guidelines for timely acceptance and evaluation.
This tender includes provisions specifically designed to promote participation from Micro, Small, and Medium Enterprises (MSEs). These businesses may receive preferential treatment through easier documentation requirements and support to enhance their competitive abilities within the tender evaluation process, aligning with broader government initiatives aimed at empowering small businesses.
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