Tender Title: Custom Bid for Services - AMC FOR GPS VTMS SYSTEMS FOR THREE YEARS
Reference Number: GEM/2025/B/6170307
Issuing Authority: Bharat Petroleum Corporation Ltd
Department: Ministry of Petroleum and Natural Gas
The Custom Bid for Services - AMC FOR GPS VTMS SYSTEMS FOR THREE YEARS is an essential tender aimed at securing an Annual Maintenance Contract (AMC) for GPS Vehicle Tracking and Management Systems (VTMS). This tender is tailored for qualified firms to provide comprehensive maintenance services, ensuring system reliability and optimal performance for a three-year period.
Scope of Work and Objectives
The primary goal is to maintain and enhance the functionality of the GPS VTMS systems deployed across various operational units. This undertaking includes regular health checks, software updates, technical support, and emergency repairs. The scope extends to integrating additional features as per the evolving needs of Bharat Petroleum Corporation Ltd.
Eligibility Criteria
Eligibility requirements for bidders include registration as a legal entity, proven experience in providing AMC services for similar systems, and possession of necessary certifications related to IT and software management. Bidders must demonstrate sufficient financial stability to undertake the contract and submit evidence of previous successful projects.
Technical Requirements
The technical requirements entail the capacity to deliver maintenance support that includes:
- 24/7 technical support service.
- Prompt response time for service requests.
- Availability of certified technicians.
- Adequate inventory of spare parts for repairs. Bidders must also provide documentation proving compliance with relevant quality standards and technical specifications related to VTMS systems.
Financial Requirements
Bidders are required to present financial statements that reflect their ability to manage the contract. An Earnest Money Deposit (EMD) will be required to secure the bid, which will be forfeited in case of non-compliance with bid terms.
Document Submission Details
Bidders must submit their proposals following the designated format outlined in the tender documents. This includes technical submissions backed by relevant certificates and financial proposals in specified formats. Ensure adherence to submitted instructions to avoid disqualification.
Special Provisions
The tender includes provisions favoring Micro, Small, and Medium Enterprises (MSEs). Startups are encouraged to participate, which fosters competitive bids and innovation in project execution.
Evaluation Process
The evaluation will comprise a dual-phase review:
- Technical Evaluation: Assessing understanding of the technical scope and feasibility.
- Financial Evaluation: Analyzing proposed financial terms.
Bids will be evaluated based on compliance, value for money, and bidder's history in similar contracts.
Delivery Locations
Services under this tender will primarily be required across various operational centers of Bharat Petroleum Corporation Ltd.
Contact Information
For clarification and submissions, bidders are encouraged to reach out through the official channels provided by Bharat Petroleum Corporation Ltd.
Engagement in this tender offers firms an opportunity not only to contribute to the technological advancements of Bharat Petroleum Corporation Ltd but also to unlock avenues for sustained business engagements in the Government sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary infrastructure to provide Annual Maintenance Contract (AMC) services for GPS Vehicle Tracking and Management Systems (VTMS). Bidders must present evidence of prior experience, proper technical expertise, and financial stability to manage the contract efficiently. Compliance with industry certifications and standards is also mandatory.
Bidders must provide relevant certificates that validate their technical and operational capacities. This may include ISO certifications related to quality management, IT service management certificates, and any specialized certifications relevant to GPS VTMS systems. Documentation supporting these certificates should be included with the technical proposal.
The registration process involves creating an account with Bharat Petroleum Corporation Ltd’s procurement section, after which bidders can access the tender documents. Following registration, participants must prepare their proposals in accordance with the stipulated guidelines and timelines presented in the tender.
The submission methods for documentation include online uploads through the designated portal or in-person submissions at specified locations as directed by Bharat Petroleum Corporation Ltd. All proposals must comply with the prescribed formats to ensure they are accepted for evaluation.
Yes, performance security requirements are integral to the tender conditions. Successful bidders will be required to furnish a performance guarantee that safeguards against non-compliance and ensures fulfillment of contract obligations. This is usually a percentage of the total bid amount and must be submitted within a specified timeline after the contract award is made.
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