Bharat Petroleum Corporation Ltd Tender by Bharat Petroleum Corporation Ltd (GEM/2025/B/6147456)
Custom Bid for Services - AMC RENEWAL OF DCX SAN SWITCHES AT CDC FOR 1 YEAR

Tender Timeline
Tender Title: AMC Renewal of DCX SAN Switches at CDC for 1 Year
Reference Number: GEM/2025/B/6147456
Issuing Authority: Bharat Petroleum Corporation Ltd
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives:
The tender aims to procure services for the Annual Maintenance Contract (AMC) renewal of DCX SAN switches at the Central Data Center (CDC). This service is critical to ensure the efficient functioning and optimal performance of the DCX SAN switches throughout the year. The objectives include immediate response to maintenance needs, regular checks, and necessary firmware updates to ensure the infrastructure is consistently operational.
Eligibility Criteria:
To qualify for this tender, bidders must be a registered entity capable of providing similar AMC services. Eligibility is also extended to companies with a proven track record in IT infrastructure management services. Bidders must submit relevant experience documentation highlighting previous AMC work and satisfied client testimonials.
Technical Requirements:
The technical requirements for this tender entail the provision of qualified personnel trained in SAN switch maintenance. Bidders should possess necessary certifications and licenses that validate their technical capabilities. Additionally, bidders must ensure adherence to the latest technological standards and practices in the field.
Financial Requirements:
Bidders must demonstrate a sound financial background, including an adequate turnover over the past three years. Financial statements may be required to ensure bidders possess financial stability. All costs associated with the AMC should be clearly outlined in the bid submission.
Document Submission Details:
Interested parties must submit their bids electronically, ensuring all documentation is properly formatted and included. Submission must comply with the terms outlined in the tender document to avoid disqualification. Proposals should include all necessary certification, technical specifications, and claims of compliance with the stipulated requirements.
Special Provisions:
This tender provides special provisions aimed at Micro, Small, and Medium Enterprises (MSEs) and startups. These include reduced eligibility requirements and preferential evaluation criteria to encourage competitive participation from smaller entities.
Evaluation Process:
The evaluation of bids will follow a systematic process that considers both technical and financial aspects. Bids will be assessed on the basis of defined criteria, including compliance with technical specifications, financial soundness, and overall service capability. The selection panel will consist of representatives from the issuing authority who will ensure full adherence to procurement norms.
Delivery Locations:
The primary location for the service under this tender is the Central Data Center (CDC) managed by Bharat Petroleum Corporation Ltd.
Contact Information:
For inquiries related to the tender, interested bidders are encouraged to refer to the official contact sections provided in the full tender document. It is advisable to clarify any doubts prior to the submission to maximize chances of compliance.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing Annual Maintenance Contract (AMC) services. Bidders must have relevant experience and must submit documentation that demonstrates their previous AMC work and successful client engagements. Additionally, compliance with technical requirements is essential for ensuring qualified personnel are available for the maintenance required.
All bidders must provide valid certifications indicating their compliance with necessary technical and industry standards for SAN switch maintenance. These certifications validate the technical capabilities of the personnel involved. Documentation must be included in the bid to demonstrate adherence to quality standards as specified in the tender.
Bidders must provide evidence of financial stability through recent financial statements, demonstrating a minimum turnover that complies with the financial requirements outlined in the tender. The payment terms will typically be based on the successful completion of service milestones, as detailed in the bid response. Performance security, usually in the form of a bank guarantee, may also be required.
Bids must be submitted electronically via the designated channels, ensuring all documentation is complete and formatted correctly. The tender document will outline key timelines and deadlines within which submissions must be made to qualify for consideration in the evaluation process. Late submissions will not be accepted under any circumstances.
Yes, there are special provisions for Micro, Small, and Medium Enterprises (MSEs) within this tender. These provisions include reduced qualification criteria to facilitate access, and a higher weightage will be given during the evaluation process. This is in line with the government’s push to promote local businesses and compliance with policies like ‘Make in India’.
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