Central Police Organisation Tender by Delhi Police (GEM/2025/B/6110635)
Customized AMC/CMC for Pre-owned Products - SINGLE ZONE DOOR FRAME METAL DETECTOR; VARIOUS BRANDS;

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Tender Title: Customized AMC/CMC for Pre-owned Products - SINGLE ZONE DOOR FRAME METAL DETECTOR; VARIOUS BRANDS
Reference Number: GEM/2025/B/6110635
Issuing Authority: Central Police Organisation, Ministry of Home Affairs
The Customized AMC/CMC for Pre-owned Products tender aims to establish Comprehensive Maintenance Contracts for a total of 1530 Single Zone Door Frame Metal Detectors across various brands. This tender is an initiative by the Central Police Organisation under the Ministry of Home Affairs, focusing on providing ongoing maintenance services to ensure the optimal performance of officially used security equipment.
Scope of Work and Objectives
The primary objective of this tender is to secure a robust maintenance contract that encompasses both Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC). Providers are expected to deliver timely maintenance, repair, and support services for the door frame metal detectors. The service provider is responsible for ensuring the equipment functions efficiently, minimizing downtime, and adhering to all technical specifications required by the organization.
Eligibility Criteria
To qualify for the tender, bidders must meet the following eligibility requirements:
- Must be a registered entity capable of providing the specified services.
- Experience in servicing and maintaining similar technological equipment.
- Proven record of completing similar contracts in the past.
Technical Requirements
Bidders must ensure that they can deliver services that comply with the following technical requirements:
- Ability to provide on-site maintenance and support services.
- Knowledge of various brands of single zone door frame metal detectors.
- Access to requisite tools and skilled labor for repairs and maintenance.
Financial Requirements
Bidders should be prepared to prove financial stability, which may include but is not limited to:
- Submission of financial statements from the last fiscal year.
- Evidence of similar contract values to demonstrate capability.
Document Submission Details
All interested bidders must submit their bids through the designated e-procurement platform, adhering to the submission format outlined in the tender documentation. It is crucial that documentation is complete to avoid disqualification.
Special Provisions
There will be special provisions that may aid Micro, Small, and Medium Enterprises (MSEs) and startups, enabling them to participate in the bid. These provisions aim to foster a competitive and inclusive bidding environment.
Evaluation Process
The evaluation will focus on the technical and financial aspects of the bid. Bidders will be assessed based on adherence to eligibility criteria, technical capabilities, service warranties, and the financial competitiveness of their proposals. Successful candidates will be notified accordingly following a structured evaluation process.
Delivery Locations
The maintenance services will be required in various locations as specified by the Central Police Organisation and may include multiple service points across the relevant regions.
Contact Information
For further inquiries regarding this tender, potential bidders can reach out directly to the contact point provided within tender documentation. Note that direct communication should be formal and pertain specifically to the bid.
Engaging in this tender presents a valuable opportunity for companies that specialize in maintenance and support services for security equipment to collaborate with the Central Police Organisation, contributing to enhanced public safety infrastructure.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing maintenance services for security equipment. Bidders must have experience in servicing similar products and a proven track record of successfully completing comparable contracts to be considered qualified.
To meet the technical specifications, bidders should provide on-site maintenance for various brands of single-zone door frame metal detectors. They must demonstrate the capacity to handle repairs efficiently, along with adequate knowledge of the operational requirements and standards associated with these devices.
Interested bidders must submit several documents such as their business registration certificate, financial statements for the last fiscal year, and previous contract details relevant to equipment maintenance. All submitted documents must comply with the required formats specified in the tender announcement.
The Earnest Money Deposit (EMD) requirements may vary, but typically, bidders must provide a monetary deposit to ensure their commitment to the bidding process. This amount serves as a guarantee against withdrawal after submission and may be likened to a security for contract compliance should they be awarded the contract.
Yes, there are special provisions designed to favor Micro, Small, and Medium Enterprises (MSEs), allowing them to participate more fully. These provisions may include exemptions or relaxations in certain eligibility criteria, financial concessions, and additional guidance through the bidding and registration processes, in alignment with government mandates to promote local businesses.
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