The GEM/2025/B/6170305 tender, issued by the Food Civil Supplies and Consumer Protection Department Chhattisgarh, invites bids for Customized AMC/CMC for Pre-owned Products - Electronic Road Weighbridge. This critical project aims to secure a comprehensive maintenance contract for the effective operation and servicing of electronic road weighbridges utilized within the department.

Scope of Work and Objectives

The primary objective of this tender is to establish a Comprehensive Maintenance Contract (CMC) that encompasses several mandatory and optional services for pre-owned electronic road weighbridges. This includes, but is not limited to:

• Regular and preventive maintenance checks
• Functional testing and calibration
• Repair services as needed
• Provision of technical support
• Emergency response services

The contractor will be responsible for ensuring the operational efficiency of weighbridges, minimizing downtime, and maintaining compliance with the industry’s operational standards.

Eligibility Criteria

Eligible bidders must meet specific qualification criteria to participate in this tender. Bidders should be registered entities capable of providing the required services described in the scope of work. Additionally, vendors must demonstrate experience in providing maintenance services on electronic weighbridge systems and possess relevant certifications that confirm their capability to fulfill the contract requirements.

Technical Requirements

Bidders are required to possess the technical acumen and resources necessary for the maintenance and servicing of electronic road weighbridges. This includes:

• Certified staff skilled in electronic systems and maintenance
• Inventory of components and tools necessary for servicing
• Proven track record in previous maintenance contracts of a similar nature

Financial Requirements

Bidders must demonstrate financial stability and must be capable of providing a performance security to guarantee contract fulfillment. All prospective bidders should submit proof of their financial capacities, such as bank statements, to show their ability to sustain the obligations of the contract.

Document Submission Details

All bids must be submitted electronically through the designated portal associated with this tender. Complete bid documentation, including technical and financial proposals, must adhere to the guidelines provided in the tender announcement.

Special Provisions

There are provisions available for Micro, Small, and Medium Enterprises (MSEs) and startups that seek to promote local vendors. Specific advantages may include relaxation in financial requirements and a tiered evaluation process benefiting local entities.

Evaluation Process

Bids will be evaluated based on a set criteria which includes technical capability, financial soundness, and compliance with the tender’s requirements. All submissions will be assessed on their merits to ensure that the most suitable contractor is selected for the CMC.

Delivery Locations

Services provided under this tender must be capable of catering to multiple locations within Chhattisgarh, where electronic road weighbridges are deployed.

Contact Information

For any inquiries related to this tender, interested parties may refer to official departmental channels, outlined on the relevant procurement portal. Prospective bidders are encouraged to direct their questions through the official communication channels provided.