Central Police Organisation Tender by Delhi Police (14751ff78)

Tender Title: Customized AMC/CMC for Pre-owned Products - KENWOOD DIGITAL REPEATER SET MODEL TKR-D810

Reference Number: 14751ff78

Issuing Authority: Central Police Organisation, Ministry of Home Affairs

Scope of Work and Objectives:
The objective of this tender is to procure a comprehensive Maintenance Contract (CMC) for the KENWOOD DIGITAL REPEATER SET MODEL TKR-D810. The contract aims to ensure optimum performance and reliability of the repeater set through regular maintenance, technical support, and necessary repairs. Vendors are expected to deliver high-quality maintenance services to maximize the longevity and functionality of the equipment.

Eligibility Criteria:
To be eligible for this tender, vendors must be registered entities capable of providing maintenance services specifically for digital communication products. Vendors should demonstrate previous experience in similar maintenance contracts, specifically for KENWOOD or equivalent digital repeater sets. Compliance with industry standards and quality assurance processes is imperative.

Technical Requirements:
The successful vendor will be required to:

• Provide quarterly maintenance checks for the KENWOOD DIGITAL REPEATER SET.
• Address any technical issues promptly and provide necessary repairs.
• Ensure compliance with the manufacturer’s specifications and guidelines for service delivery.
• Utilize genuine spare parts certified for use in KENWOOD products.

Financial Requirements:
Vendors must provide a detailed financial proposal outlining the costs associated with the comprehensive maintenance services to be rendered. Price analysis will consider the cost-effectiveness and sustainability of the provided solutions. Proposals should include payment terms and conditions that are both feasible and mutually beneficial.

Document Submission Details:
All bids must be submitted electronically through the GEM portal. Necessary supporting documents including proof of eligibility, technical and financial proposals, and previous service contracts should be attached for evaluation. Vendors are advised to ensure that submissions are made in the accepted formats to avoid disqualification.

Special Provisions:
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and start-ups, granting them additional benefits and support throughout the contracting process. Compliance with the 'Make in India' policy will be an added advantage for the vendors.

Evaluation Process:
The evaluation process will assess the technical and financial proposals submitted by the bidders. Factors such as the vendor's experience, capacity to deliver on the contract scope, and overall competitiveness of the financial proposal will be taken into account. The selection criteria will prioritize quality and reliability of services.

Delivery Locations:
The services will be rendered across various locations as specified in the additional terms of the contract. Vendors should be prepared to provide services at designated sites identified by the Central Police Organisation.

Contact Information:
For inquiries regarding this tender, interested parties may contact the Central Police Organisation through official channels available on the GEM portal.