Chennai Metro Rail Ltd Tender by Chennai Metro Rail Ltd (GEM/2025/B/6084042)
Audio-Video Conference Solutions

Tender Timeline
Tender Title: Audio-Video Conference Solutions
Reference Number: GEM/2025/B/6084042
Issuing Authority/Department:
Chennai Metro Rail Ltd, under the Ministry of Housing & Urban Affairs (MoHUA).
Scope of Work and Objectives
The Audio-Video Conference Solutions tender aims to procure sophisticated audio-visual communication systems for enhancing interactive capabilities in meetings across various facilities managed by Chennai Metro Rail Ltd. The objective is to streamline communication processes, ensure high-quality video and sound for all participants, and facilitate effective collaboration, especially in hybrid working environments. The solutions should encompass both hardware and software components integrated seamlessly to provide a robust conferencing experience while meeting the modern demands of virtual interaction.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity capable of providing audio-video solutions.
- Bidders should demonstrate previous experience in delivering similar solutions.
- Must adhere to compliance and certification standards that regulate audio-visual equipment and installations.
- All bidders must provide proof of ownership or access to the necessary technology and deployment resources.
Technical Requirements
Bidders are required to submit detailed specifications of their proposed systems, highlighting:
- Compatibility with existing infrastructure.
- Integration capabilities with popular software platforms.
- Technical support and maintenance offerings post-installation.
- Guarantees of product performance and warranties.
Financial Requirements
Bid submissions must include a competitive pricing structure. Bidders need to outline total costs, including installation, software licensing, and any recurring fees associated with service or maintenance contracts. A clear schedule of payment terms based on milestone achievements should be detailed.
Document Submission Details
All required documentation, including eligibility proofs, technical specifications, and financial proposals, should be submitted electronically through the designated procurement portal. It is essential for bidders to ensure that all submissions adhere to the outlined formats to avoid disqualification.
Special Provisions
This tender may have provisions in place to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups, aiming to promote equal opportunity and foster local economic growth. Detailed policies regarding benefits available to MSEs and startups will be available in the tender documents.
Evaluation Process
The tender will be evaluated based on a comprehensive assessment that includes functionality, value for money, after-sales service, and compliance with technical specifications. Bids will be scored accordingly, with a review of all necessary certifications and eligibility documents.
Delivery Locations
Successful bidders will be expected to deliver and install the audio-video conference solutions at designated locations under the jurisdiction of Chennai Metro Rail Ltd. specifics regarding installation sites will be detailed in the issued documentation.
Contact Information
For further details and clarity on the tender process, bidders may need to refer to official communication channels through Chennai Metro Rail Ltd. Specific contact details can typically be found within the tender documents.
In summary, the Audio-Video Conference Solutions tender represents an exciting opportunity for service providers in the audio-visual sector to collaborate with Chennai Metro Rail Ltd. to enhance communication effectiveness within the organization. Interested parties are encouraged to prepare their submissions carefully and keep abreast of any modifications to tender requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing audio-video solutions, demonstrating previous experience in similar work, and providing all necessary compliance certifications related to the technology to be provided. Bidders should also own or have access to the technology necessary to fulfill the tender specifications.
Bidders need to adhere to stringent technical specifications that ensure compatibility with existing infrastructure and the use of top-tier components. Proposals should describe details such as system integration with software platforms, after-sales support, warranties, and compliance with industry standards for audio and video quality.
The financial requirements necessitate a clear structure of costs associated with the tender including pricing for equipment, installation fees, service terms, and any ongoing licensing costs. Bidders must also outline payment terms aligned with project milestones to ensure transparency and fiscal responsibility.
Bids must be submitted electronically using the designated procurement portal, ensuring all documents meet submission guidelines. Accepted formats for documentation will be specified in the tender instructions, with strict adherence required to prevent disqualification of bids.
Yes, there are provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, aimed at promoting participation from small businesses and encouraging local innovation. Specific details regarding these provisions and the corresponding eligibility criteria will be outlined in the official tender guidelines. These initiatives align with government objectives to bolster domestic enterprises while ensuring competitive tender processes.
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