COAL INDIA LIMITED Tender by Northern Coalfields Limited (GEM/2025/B/6141165)
Custom Bid for Services - Day to day maintenance of telephone connections local area network connec
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Tender Title: Custom Bid for Services - Day to Day Maintenance of Telephone Connections
Reference Number: GEM/2025/B/6141165
Issuing Authority
The tender is issued by Coal India Limited, under the jurisdiction of the Ministry of Coal. This body is responsible for overseeing various coal production and management initiatives, ensuring that all tender operations adhere to national standards and regulations.
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the day-to-day maintenance of telephone connections and local area network connections at the NCL Headquarters. The scope covers comprehensive maintenance services to ensure seamless communication and operational efficiency. This includes troubleshooting, repair services, upgrades, and general upkeep of connectivity infrastructure, ensuring minimal downtime and enhancing overall service quality.
Eligibility Criteria
To participate, bidders must fulfill specific eligibility criteria including:
- Registration as a legal entity
- Proven experience in similar maintenance service contracts
- Adequate technical and financial capability to manage the scope of work efficiently
Technical Requirements
Bidders must meet all necessary technical requirements specified in the tender documentation. This may include:
- Certifications in IT services and infrastructure management
- Compliance with industry standards for communication systems
- Availability of qualified personnel to execute maintenance activities
Financial Requirements
Candidates must demonstrate substantial financial resources to undertake the contract responsibilities. Specific documentation to showcase financial standing will be required.
Document Submission Details
All bids must be submitted electronically through the designated online platform by the specified deadline. Bidders should ensure that all required documents, including technical, qualification, and financial proposals, are included in their submission to prevent disqualification.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate. Special benefits may be applicable to promote inclusivity in the bidding process, enhancing opportunities for these groups.
Evaluation Process
The evaluation of bids will be conducted based on adherence to the outlined criteria and the overall value proposition. Factors such as experience, technical capabilities, and cost-effectiveness will be critical in determining the successful bidder.
Delivery Locations
Services will primarily be delivered at the NCL Headquarters, with potential outreach for additional maintenance requirements depending on organizational needs.
Contact Information
For queries regarding this tender, bidders can reach the official contact point within Coal India Limited. Additional details may be provided in the tender documentation regarding communication protocols.
Important Considerations
Prospective bidders are advised to diligently review all tender documents, including terms and conditions, eligibility requirements, and evaluation metrics. Comprehensive understanding is essential to ensure compliance and boost the chances of a successful bid.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
15 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in maintenance services specifically related to telephone and network systems. Bidders should demonstrate a solid technical capability and financial sustainability to meet the demands of the project. Successful participation would also require adherence to applicable regulations set forth by the issuing authority, Coal India Limited.
The technical specifications for this tender include compliance with industry standards for telecommunication and IT service delivery. Bidders should provide evidence of their capability in managing communication infrastructures, including required licenses, certifications, and trained personnel to ensure effective services over the contract duration.
For participating in the bidding process, submitting an Earnest Money Deposit (EMD) is necessary. The EMD amount will typically be specified in the tender documents. It serves to ensure the seriousness of the bids submitted. Upon successful completion of the contract, the EMD is usually refunded.
Submissions must be made electronically through the defined platform as specified in the tender documents. Candidates should ensure all required documentation is uploaded in accepted formats, which are detailed within the tender guidelines to avoid issues during the evaluation process.
Yes, there are specific benefits for MSEs intended to encourage their participation in government tenders. These may include price preferences, reduced performance security requirements, and exemptions from certain eligibility constraints. It is advisable for MSEs to review the tender documentation thoroughly to understand all applicable provisions.
By effectively addressing these aspects, prospective bidders can navigate the tender process strategically, enhancing their likelihood of success.
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