Tender Title: Custom Bid for Services - Cleaning of Platforms and Offices

Reference Number: GEM/2025/B/6172293
Issuing Authority/Department: Ministry of Railways, Indian Railways

The Custom Bid for Services focuses on providing thorough cleaning services across various platforms and offices under the jurisdiction of the Indian Railways. The scope of work includes the cleaning of platforms, circulating areas, and the removal of rag and garbage within the designated track areas at stations. This includes daily collection and disposal of garbage from all identified locations to maintain a hygienic and safe environment for passengers and staff alike.

Scope of Work and Objectives

• Platform Cleaning: This involves ensuring all platforms are clean and presentable, reducing hazards while improving the aesthetic appeal.
• Office Areas: Regular cleaning and maintenance of office spaces in adherence to strict cleanliness standards.
• Waste Management: Collection and disposal of garbage effectively from stations and surrounding areas.
• Rapid Organic Composter Machines: Bidder will also need to consider services regarding the cost and maintenance of rapid organic composter machines at designated stations.

The primary objective is to guarantee cleanliness and orderliness in public areas, which directly contributes to passenger satisfaction and safety.

Eligibility Criteria

To be eligible for this tender, bidders must fulfill certain conditions:

• Must be a legally registered entity.
• Previous experience in cleaning services for large organizations or government departments is preferred.
• Financial capability to undertake projects of this scale.

Technical Requirements

Bidders must meet specific technical requirements including:

• The capability to execute multiple cleaning operations simultaneously.
• Adequate workforce and equipment to provide comprehensive cleaning services.
• Must adhere to the established quality standards relevant to the nature of services provided.

Financial Requirements

Competitors are required to demonstrate their financial stability through:

• Audited financial statements for the previous three years.
• Ability to provide a detailed budget proposal that outlines costs associated with the cleaning services offered.

Document Submission Details

Interested parties must submit their bids, which should include all relevant documentation, electronically through the designated government portal. All supporting documents should be in accepted formats, ensuring compliance with submission guidelines.

Special Provisions

This tender includes special provisions to encourage participation from MSEs (Micro and Small Enterprises) and startups. Such entities may receive preferential treatment during the evaluation process.

Evaluation Process

Bids will be assessed based on:

• Technical merit including compliance with the technical specifications and requirements outlined in the tender document.
• Financial proposals, focusing on cost-effectiveness and value for service delivery.
• An emphasis on bidder experience and ability to fulfill the scope of work efficiently.

Delivery Locations

Services will be provided across various platforms and office areas managed by Indian Railways. Specific locations will be indicated as per requirements stated in the tender documentation.

Contact Information

For additional inquiries regarding this tender, potential bidders can consult the official representatives of the Ministry of Railways. Specific contact details are typically available through the government portals or documentation provided with the tender.