COAL INDIA LIMITED Tender by South Eastern Coalfields Limited (GEM/2025/B/6150622)
Facility Management Services - LumpSum Based - GM secretariat and GM officer; Housekeeping; Consuma

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Tender Title: Facility Management Services - Lump Sum Based
Reference Number: GEM/2025/B/6150622
Issuing Authority: Coal India Limited, Ministry of Coal
Introduction
Coal India Limited invites qualified entities to participate in the tender for Facility Management Services - Lump Sum Based. The primary objective is to ensure the effective and efficient management of services associated with the GM Secretariat and GM Officer, along with essential housekeeping and consumable supplies. This tender aims to enhance operational efficiency while maintaining high standards of service delivery.
Scope of Work
The scope of this tender includes the provision of comprehensive Facility Management Services to cover various operational and maintenance needs. The selected bidder will be responsible for:
- Managing housekeeping services at designated locations.
- Ensuring timely provision of consumables required for daily operations.
- Addressing any service issues that may arise during the course of management.
- Delivering consistent quality and maintaining compliance with all legal and regulatory requirements.
Objectives
The core objective is to create a streamlined facility management structure that supports organizational functions, enhances productivity, and improves overall service quality through effective management practices.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following criteria:
- Be a registered entity as per the relevant laws in India.
- Have experience in providing facility management services, ideally within government or large-scale corporate environments.
- Demonstrate capability in managing large contracts with proven results in similar domains.
Technical Requirements
All tenders must adhere to technical specifications as outlined in the tender documents. This will include:
- Provision of skilled personnel to carry out facility management tasks.
- Utilization of suitable equipment and tools necessary to maintain service quality.
- Compliance with industry standards regarding housekeeping and facility management.
Financial Requirements
Bidders should be prepared to present their financial documents, detailing:
- Proof of stable finances and previous fiscal performance.
- A breakdown of pricing structured in accordance with the lump sum basis.
- Evidence of tax compliance and any other financial obligations.
Document Submission Details
All required documents should be submitted in the specified formats to ensure adherence to the submission guidelines. Hard copies may be requested along with digital formats as necessary.
Special Provisions
Special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups will be considered during the evaluation process. Bidders under this category are encouraged to identify themselves in their submissions to leverage applicable benefits.
Evaluation Process
The evaluation process will involve a detailed review of all submitted proposals based on compliance with eligibility criteria, technical specifications, and financial offerings. Bids will be assessed systematically to ensure fairness and transparency.
Delivery Locations
The services will primarily be rendered at the GM Secretariat and GM Officer locations as directed by Coal India Limited.
Contact Information
For further inquiries regarding the tender, interested parties are encouraged to consult the relevant contact point as mentioned in the official publication. This ensures direct lines of communication for any clarifications needed during the submission process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation in facility management services tenders generally include that the bidder must be a registered entity compliant with Indian laws. Additionally, bidders should have prior experience in delivering facility management services efficiently, ideally in government or large corporate settings. It is relevant to exhibit a proven track record in managing similar service contracts to be considered compliant with these eligibility requirements.
Bidders must furnish a range of required certificates, including business registration, GST registration, and experience certificates tailored to similar service contracts. Most tenders specify the need for certain quality certifications to assure compliance with industry standards, ensuring that the bidders demonstrate genuine capabilities in fulfilling technical specifications. Hence, reviewing the specific tender documentation for the complete list of necessary certifications is critical.
To register for participation in facility management tenders, interested parties should follow the registration process detailed in the tender documentation. Usually, this includes submitting business details, ensuring compliance with the outlined eligibility criteria, and filling out required forms. Accessibility to the official tender portal will provide information on key steps needed for a successful registration, including accepted document formats.
The payment terms for facility management contracts involve stipulated terms regarding the advance and milestone payments structured around the service delivery calendar. Organizers usually set a percentage for upfront payment followed by progressive payments as services are rendered. It is essential to review the specific payment terms laid out in the tender to ensure compliance and understanding throughout the contract’s duration.
Yes, there are provisions specifically designed for Micro, Small, and Medium Enterprises (MSEs) that provide them with leverage in the tendering process. Such provisions can include reserved quotas for MSE participation, financial assistance, or relaxed eligibility criteria that simply aim to encourage the inclusion of smaller players in government contracts. Familiarity with these benefits can enhance competitiveness during the bidding process.
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