COAL INDIA LIMITED Tender by South Eastern Coalfields Limited (GEM/2025/B/6138501)
Facility Management Services - LumpSum Based - Providing assistance in maintenance of pump related

Tender Timeline
Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6138501
Issuing Authority/Department:
Ministry of Coal - COAL INDIA LIMITED
Scope of Work and Objectives:
The primary objective of this tender is to secure comprehensive Facility Management Services that provide assistance in the maintenance of pump-related work at multiple locations of Amadand OCP. This service includes transporting and collecting materials from various designated locations such as the R/store Jamuna and CWS/central storages. The successful contractor will be responsible for ensuring the seamless operation and upkeep of facilities associated with pump maintenance, ultimately aiming to improve service quality and operational efficiency.
Eligibility Criteria:
To be eligible for this tender, bidders must meet the following requirements:
- Must be a legally registered entity capable of providing services outlined in the tender.
- Previous experience in handling similar projects will be advantageous.
- Compliance with any local environmental regulations and labor laws.
Technical Requirements:
Bidders are expected to have the following technical capabilities:
- Proficiency in facility management with specific expertise in pump maintenance.
- Adequate manpower equipped to operate different maintenance protocols effectively.
- Availability of necessary tools and equipment for pump-related services.
Financial Requirements:
Bidders should offer competitive pricing that reflects the scope of services provided. Detailed financial proposals including labor costs, material costs, and any other related expenses should be submitted according to the stipulated format.
Document Submission Details:
All proposals must be submitted electronically via the GEM portal. Ensure that all required documentation is included:
- Complete technical and financial bid documents.
- Proof of eligibility and compliance with the eligibility criteria.
Special Provisions:
Micro, Small, and Medium Enterprises (MSEs) may benefit from certain provisions aimed at encouraging participation in this tender process. Additionally, startups may receive special consideration in alignment with government policies promoting new business ventures.
Evaluation Process:
Bids will be evaluated based on criteria including technical expertise, financial viability, and past performance metrics. The selected bidder will be one that offers the best value proposition.
Delivery Locations:
The facility management services will be delivered at various locations of the Amadand OCP as specified. Specific locations include, but are not limited to, the R/store Jamuna and the central storages, which necessitate transport and collection services.
Contact Information:
For further inquiries concerning the tender, please refer to the official channels provided by the Ministry of Coal, COAL INDIA LIMITED. Ensure all queries are directed through the relevant contact paths outlined in the GEM portal.
This tender represents an opportunity for qualified contractors to engage in vital facility management tasks within the coal sector. Bidders are encouraged to prepare comprehensive proposals that clearly articulate their experience and capacity to meet the requirements specified above.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of delivering the services specified in the tender documentation. Bidders should also possess experience in maintaining facilities and managing related tasks. Compliance with local regulations and laws is essential, and prior satisfactorily completed projects can enhance the evaluation of a proposal.
Bidders must submit various certificates that verify their eligibility and technical capabilities. This typically includes business registration certificates, proof of past project completions, and compliance certificates with relevant local laws. Documenting these certificates accurately in the submission is crucial for a successful bid.
To register for the tender, visit the GEM portal and create a user account. All bidders are required to complete the registration process prior to submitting any documents. Once your account is created, follow the guidelines on the portal, ensuring you input all necessary information accurately.
Document submissions must typically be in PDF or Word format as specified in the submission guidelines outlined on the GEM portal. It is essential to review the portal’s requirements for document formats to avoid disqualification due to format issues.
The payment terms are generally outlined in the tender documentation, and bidders are expected to propose a clear payment schedule in their financial bid. Evaluation of all bids will take into account the financial proposal’s competitiveness, the quality of services offered, and the overall value presented in each submission, aligning with the tender’s objective for efficient facility management services.
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