Tender Title: Facility Management Services

Tender Reference Number: GEM/2025/B/6174929

Issuing Authority:

Department of Telecommunications (DOT)
Ministry of Communications

Scope of Work and Objectives:

The purpose of this tender is to procure Facility Management Services, focusing on comprehensive housekeeping tasks for various locations, particularly within the Rohtak OA Zone B. The selected service provider will be responsible for ensuring cleanliness and upkeep in government office premises, telephone exchanges, and associated areas. Key objectives include maintaining sanitation, enhancing work environments, and improving operational efficiency in daily facility management.

Eligibility Criteria:

Bidders must meet several eligibility criteria to participate in this tender. Eligibility includes, but is not limited to, legal registration as a commercial entity, possessing relevant licenses, and demonstrating satisfactory previous experience in facility management specifically in governmental or large-scale commercial settings. Bidders need to provide proof of compliance with local labor laws and regulations.

Technical Requirements:

The contractor must adhere to specific technical requirements, including the deployment of trained personnel skilled in housekeeping standards. Competencies in waste disposal, dusting, lifting support, and water container management are essential. The service provider should demonstrate the capability to operate cleaning equipment and maintain safety standards.

Financial Requirements:

Bidders should provide detailed financial documents showcasing their financial stability and capability to undertake the project without disruption. This may include balance sheets, income statements, and other relevant financial metrics. Bidders must also prepare to submit a suitable Earnest Money Deposit (EMD) as a compliance criterion.

Document Submission Details:

All applications and required documents must be submitted electronically through the Government e-Marketplace (GEM) platform. It is crucial that bidders follow the submission guidelines carefully to ensure successful participation. The documentation must include all certificates and proof of compliance with eligibility criteria as outlined.

Special Provisions:

Micro, Small and Medium Enterprises (MSEs) and eligible startups are encouraged to apply under this tender. Special provisions may include financial benefits or leniencies in compliance requirements to promote their participation in government tenders.

Evaluation Process:

The evaluation process will follow a two-stage selection procedure. In the first stage, all submissions will be reviewed based on compliance with eligibility criteria. The second stage will involve the technical evaluation of bids, wherein quality standards, adherence to specifications, and proposed pricing structures will be assessed.

Delivery Locations:

The delivery and operational zones will be primarily across various governmental sites in the Rohtak OA Zone B. Detailed site specifications will be provided upon the successful bidder's selection.

Contact Information:

While specific contact information for queries is not provided, bidders are encouraged to refer to the official GEM portal and utilize GEM's helpdesk for assistance regarding the tender process.

Important Information:

It is essential for all bidders to be aware of compliance with 'Make in India' policies alongside any local procurement rules which may enhance the selection criteria. Prospective bidders should prepare to align their operations to meet these standards, emphasizing local sourcing and employment.