Tender Title: Facility Management Services
Tender Reference Number: GEM/2025/B/6174412
Issuing Authority/Department: Department of Telecommunications (DOT) under the Ministry of Communications

Scope of Work and Objectives

The Facility Management Services tender is aimed at obtaining qualified contractors to provide comprehensive housekeeping and related services for the operational facilities managed by the Department of Telecommunications (DOT). The objectives are to ensure a clean, organized, and efficient work environment across various premises, which include offices, telephone exchange stations, and other operational zones.

The scope of work includes a wide range of custodial tasks such as sweeping, cleaning, dusting, lifting, and the disposal of garbage. Additionally, the contractor will be responsible for filling water containers and conducting other housekeeping activities as needed. The service is expected to uphold high standards of cleanliness and hygiene, thus promoting a healthy work environment for all employees and visitors.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility criteria. Interested parties should be legally registered entities with a valid business license. It is necessary to demonstrate a successful track record in facility management and housekeeping services, preferably within governmental or large commercial environments. Additionally, companies must possess requisite financial capabilities and a trained workforce to handle the demands of the contract.

Technical Requirements

Bidders are required to provide detailed documentation regarding their company's experience, qualifications, and capabilities. The technical requirements will include a breakdown of equipment and resources that will be utilized for service delivery, as well as clear methodologies that define the cleaning processes and service scheduling. It is essential that the bidding entities demonstrate their compliance with quality standards in facility management.

Financial Requirements

Participants should present a comprehensive financial proposal that outlines all costs associated with providing the housekeeping services. This proposal should include labor, operational expenses, and any other related costs. The financial documents must demonstrate the bidder's ability to perform financially throughout the contract duration, ensuring that all services are rendered as specified.

Document Submission Details

All necessary documents must be compiled and submitted in accordance with the outlined submission guidelines. Bidders will be required to submit the bids electronically through the designated platform, ensuring that all information is accurate and complete. Incomplete submissions may lead to disqualification.

Special Provisions

The tender may include special provisions that benefit Micro, Small and Medium Enterprises (MSEs) and offer provisions for startups. These measures aim to encourage participation from smaller companies, facilitating a more competitive and diverse bidding process.

Evaluation Process

The evaluation of bids will take place through a comprehensive review of both technical and financial proposals. Criteria for evaluation will focus on the quality and reliability of services pledged, past performance in similar contracts, financial viability, and adherence to compliance requirements. The objective is to select a contractor that can deliver exceptional housekeeping services while demonstrating efficiency and cost-effectiveness.

Delivery Locations

The services are required across multiple locations as designated by the Department of Telecommunications. Specific addresses or locations will be communicated to the selected contractor, ensuring clarity on the areas of operation.

Contact Information

While specific contact information is not provided in this document, interested bidders are encouraged to refer to official DOT communication channels for any queries or clarifications related to the tender. It is recommended to perform due diligence and reach out for more details as needed.