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Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6174878)

Facility Management Services - LumpSum Based - Commercial; Housekeeping, Work of Housekeeping Sweep

Service
Qty:NaN
EMD: ₹2.5 Lakh
EST Bid: ₹1.0 Crore
Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6174878)

Tender Timeline

Tender Issue
April 26, 2025 at 3:44 PM

Tender Title: Facility Management Services
Tender Reference Number: GEM/2025/B/6174878
Issuing Authority/Department: Department of Telecommunications (DOT), Ministry of Communications

Scope of Work and Objectives

This tender involves the provision of Facility Management Services on a lump-sum basis, specifically focused on commercial housekeeping duties. The objective is to ensure the cleanliness, hygiene, and overall upkeep of various offices and premises, including telephone exchanges within the Rohtak OA Zone A. The responsibilities will encompass essential tasks such as sweeping, cleaning, dusting, lifting, and disposal of garbage, in addition to filling water containers.

Eligibility Criteria

To be eligible for this tender, participants must meet specific eligibility criteria, which include being a registered entity under relevant industry regulations and having appropriate experience in providing similar facility management services. Entities are encouraged to present their track record and relevant certifications that demonstrate their capabilities.

Technical Requirements

Bidder submissions must demonstrate compliance with the technical specifications laid out in the tender documentation. These specifications include detailed methodologies for performing the required cleaning services, quality assurance processes, and the ability to respond effectively to service requests.

Financial Requirements

Bidders must provide financial documents that contain their previous project budgets, average annual turnover in related services, and any existing financial liabilities that may impact their capacity to fulfill the contract. A thorough understanding of the financial implications of the lump-sum service agreement is essential.

Document Submission Details

All required documents must be submitted in a specified format, including the technical proposals, financial documents, and any supporting certifications. The submission should adhere to the guidelines provided in the tender documentation.

Special Provisions

There are special provisions available for Micro, Small, and Medium Enterprises (MSEs). The tender encourages applications from startups as well, promoting adherence to governmental policies that support local businesses. Interested parties should review the tender documentation for comprehensive details regarding the MSE provisions.

Evaluation Process

The evaluation process will primarily focus on the quality and completeness of submissions. The assessment criteria will include technical competence, financial stability, and adherence to required standards. All submissions will be analyzed thoroughly, and bidders may be contacted for further clarifications if required.

Delivery Locations

The services will be performed at various office locations throughout the Rohtak OA Zone A. Deliverables must be executed in accordance with the specifications and client requirements contained within the tender documents.

Contact Information

For more information regarding this tender, interested bidders are advised to refer directly to the official communications from the Department of Telecommunications (DOT). Specific contact details are not provided but should be available through the department's official channels.

All interested bidders are encouraged to prepare their submissions with meticulous attention to detail, ensuring that all laid down criteria are thoroughly addressed to enhance their chances of selection. This tender represents an excellent opportunity for eligible service providers to contribute effectively to the cleanliness and maintenance of essential telecommunications facilities.


General Information

Item Category
Facility Management Services - LumpSum Based - Commercial; Housekeeping, Work of Housekeeping Sweeping Cleaning Dusting Lifting Disposal of Garbage Filling of water containers etc in different offices telephone exchange premises of Rohtak OA Zone A;..
State
City

Financial Information

Estimated Bid Value
₹1,00,09,705.00
EMD Amount
₹2,51,000.00
Minimum Turnover
₹31.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

6 Documents
GeM-Bidding-7778217.pdfMain Document
BOQ DocumentBOQ BOQ
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for this tender include being a registered entity under relevant regulations and having demonstrated experience in offering facility management services. Bidders must also provide valid certifications demonstrating their qualifications and compliance with industry standards.

In this tender, bidders are required to present a comprehensive approach to the service delivery of cleaning and maintenance tasks. The technical specifications include methodologies for housekeeping, quality standards for cleanliness, and procedures for responding to service requests promptly and efficiently.

Payment terms for this tender will be specified in the contract. Typically, payments in such agreements are based on completion of specified milestones or service deliverables. Bidders should ensure that they understand the financial structure anticipated in the tender.

Bidders should submit their documents in the formats outlined in the tender documentation. Commonly accepted formats include PDF and Word documents. It’s advised to double-check the specific submission guidelines to ensure compliance.

This tender includes benefits for MSEs, encouraging their participation in the bidding process. Such provisions may include relaxed eligibility criteria, specialized support, and priority selection, aimed at fostering the growth of local businesses within the framework of government policies.

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