Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6139492
The Indian Institute of Coal Management (IICM), under the auspices of the Ministry of Coal, has issued a tender for Facility Management Services. This request for proposals invites qualified bidders to deliver various facility management services at the IICM located in Kanke, Ranchi. The comprehensive scope of work includes essential services such as housekeeping and catering, with the allocated consumables to be supplied by the service provider, integrated within the contract cost.
Scope of Work and Objectives
The scope of work involves an array of facility management tasks, specifically focusing on providing efficient housekeeping and catering services. The objective is to ensure a hygienic, productive, and efficient environment conducive to the operational needs of the institute. Bidders are expected to demonstrate their ability to deliver high-quality services reliably and consistently.
Eligibility Criteria
To be eligible for this tender, bidders must meet several criteria:
- Must be a registered entity under relevant government regulations.
- Previous experience in facility management services is imperative.
- Compliance with all prevailing industry regulations and standards is mandatory.
Technical Requirements
Bidders are required to demonstrate competency in the technical aspects of facility management, including but not limited to:
- A robust plan for the effective delivery of housekeeping and catering services.
- Provision of adequately trained staff and resources to fulfill the service requirements.
- Introduction of innovative methodologies for operational excellence.
Financial Requirements
Bidders must provide detailed financial statements evidencing their ability to maintain service levels while adhering to the contract terms. A clear breakdown of costs associated with the services should be included in the proposal.
Document Submission Details
Submitted bids must include:
- Technical documentation supporting the eligibility criteria and technical specifications.
- Financial proposals must be sealed separately.
- All documents must be submitted in the prescribed format as specified in the tender notice.
Special Provisions
This tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. This initiative promotes local business involvement and aims to boost economic growth within the region.
Evaluation Process
The evaluation of proposals will be based on a predetermined scoring methodology, considering the technical proficiency, operational efficiency, and financial sense of the submitted bids. Bidders must follow the guidelines for proposal submission to qualify for assessment.
Delivery Locations
Services will primarily be provided at the Indian Institute of Coal Management, situated in Kanke, Ranchi. Bidders must prepare their operational plans according to this designated location.
Contact Information
All inquiries pertaining to this tender must be directed to the Coal India Limited officials through the designated communication channels provided in the tender documentation.
Understanding the details of this tender and following the submission guidelines is crucial for bidders wishing to participate in this opportunity within the Facility Management Services category. This tender aims not only to ensure top-notch service provision but also to uplift local enterprises, making it a vital opportunity for eligible bidders.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity under applicable government regulations, possessing previous experience in providing facility management services, and ensuring compliance with all relevant industry standards. Bidders must also demonstrate their capacity to meet the technical demands as outlined in the tender documents.
Bidders must provide a detailed plan for delivering housekeeping and catering services, showcasing their competency in operational management. The proposal should outline staff training levels, service delivery methods, and compliance with quality standards. Additionally, bidders must ensure their methodologies align with testing criteria relevant to the services being procured.
The submission process requires bidders to prepare separate sealed documents for technical and financial proposals. All documents must be submitted according to the prescribed formats detailed in the tender notice. Bidders must ensure that their submissions are complete and comply with the outlined submission methods.
While specific dates are not provided, key timelines will typically include the submission start and end dates, along with any pre-bid meetings or query resolution periods. Bidders are advised to refer to the tender documentation for a comprehensive overview and adhere closely to the outlined schedules to avoid disqualification.
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate, providing an advantage in terms of procurement facilitation. Provisions under the Make in India initiative support local content, encouraging more sustainable business practices. MSEs may benefit from relaxed criteria and preferential evaluation practices as part of their participation.
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