COAL INDIA LIMITED Tender by Northern Coalfields Limited (GEM/2025/B/6146998)
Facility Management Services - LumpSum Based - Industrial; O&M of Electrical Work; Consumables to b

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Tender Title: Facility Management Services - LumpSum Based - Industrial; O&M of Electrical Work; Consumables to be Provided by Service Provider
Tender Reference Number: GEM/2025/B/6146998
Issuing Authority: Coal India Limited
Department: Ministry of Coal
Overview
Coal India Limited is inviting bids for comprehensive Facility Management Services that will include Operation and Maintenance (O&M) of Electrical Work in an industrial setting. This tender aims to engage a proficient service provider who can ensure seamless operational continuity and provide all necessary consumables as part of the service contract. The contract emphasizes a lump-sum based pricing model, enabling effective financial management and budgeting.
Scope of Work and Objectives
The primary objectives of this tender are to guarantee efficient management of electrical systems, uphold operational excellence, and ensure the availability of required consumables for uninterrupted service delivery. The scope encompasses:
- Comprehensive maintenance of electrical infrastructures.
- Provision of consumables necessary for O&M tasks.
- Regular checking and maintenance schedules to ensure system reliability.
- Immediate response protocols for electrical system failures.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements which include:
- Being a registered and recognized entity in the relevant field.
- Proven experience in providing similar facility management services.
- Adequate financial capability to manage service contracts of this nature.
Technical Requirements
Bidders must adhere to essential technical specifications, which include but are not limited to:
- Vision and safety compliance adherence.
- Experience with industrial facility management.
- Demonstrated capabilities with relevant electrical standards and best practices.
- Certifications that meet industry quality standards.
Financial Requirements
Bidders should prepare a detailed financial proposal that includes:
- A lump sum quotation covering all aspects of the service.
- A breakdown of costs associated with consumables and operational support.
- Evidence of financial stability, such as bank statements or credit lines.
Document Submission Details
All required documents must be submitted through the designated online portal. The bidders should ensure that their submissions include:
- Completed bid forms.
- Technical and financial proposals.
- Relevant certifications and evidence of eligibility.
Special Provisions
Coal India Limited encourages participation from Micro, Small, and Medium Enterprises (MSEs) and provides startups with certain benefits to promote inclusive growth. Bidders should familiarize themselves with specific advantages available to these entities.
Evaluation Process
The assessment of bids will be based on:
- Compliance with eligibility and technical requirements.
- Financial proposal competitiveness.
- Past performance and experience in similar projects.
Delivery Locations
The service will be primarily applicable within the operational facilities of Coal India Limited, which are strategically located in various regions to cater to the electrical maintenance needs of the organization.
Contact Information
For further information regarding the tender or submission queries, interested bidders can refer to the official website or contact the designated officers available in the notice.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity and having previous experience in providing facility management services. Bidders must demonstrate their capability to fulfill the operational and maintenance needs specified within the tender.
Bidders must provide relevant certifications that reflect compliance with national electrical standards and quality assurance measures. These certificates validate the competencies needed to execute the tasks outlined in the tender.
The registration process requires bidders to create an account on the official tender portal. Once registered, bidders can view and download tender documents, submit their bids, and track the status of their application through the same portal.
Documents must be submitted in a digital format as specified in the tender guidelines. Commonly accepted formats include PDF, DOCX, and XLSX, ensuring all submissions are legible and accessible for evaluation.
The payment terms will be outlined as part of the contract agreement post-evaluation. Successful bidders should expect payment upon completion of service milestones, ensuring financial accountability throughout the duration of the contract.
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