COAL INDIA LIMITED Tender by Northern Coalfields Limited (GEM/2025/B/6143341)
Monthly Ambulance Service (All Inclusive) - All inclusive service except fuel. Fuel charges to be r

Tender Timeline
Tender Title: Monthly Ambulance Service
Reference Number: GEM/2025/B/6143341
Issuing Authority: Coal India Limited, Ministry of Coal
Coal India Limited is inviting bids for the Monthly Ambulance Service under reference number GEM/2025/B/6143341. This tender pertains to providing an all-inclusive ambulance service, excluding fuel charges. The fuel expenses will either be reimbursed separately or arrangements for the fuel will be handled by the buyer, ensuring seamless service delivery to all stakeholders involved.
Scope of Work and Objectives
The primary objective of this tender is to secure a reliable provider of Monthly Ambulance Service designed to cater to the health and safety needs of personnel associated with Coal India Limited. The ambulance service shall include but not be limited to:
- Provision of a Type C Basic Life Support ambulance.
- Availability of a multi-stretcher van suitable for emergency and non-emergency patients.
- Prompt response times to emergencies and scheduled pick-ups.
- Coordination with local healthcare facilities and transportation services.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility criteria, including:
- Being a registered and licensed entity in the relevant field.
- Having prior experience in providing ambulance services.
- Capacity to provide services as per the specifications mentioned in the tender documentation.
Technical Requirements
Bidders must comply with various technical requirements outlined in the tender documentation. This includes:
- Provision of high-quality ambulances equipped with basic life support systems.
- Compliance with local health and safety standards.
- Ensuring ambulances are regularly maintained and inspected.
Financial Requirements
The financial considerations for this tender include:
- Bidders must demonstrate financial viability to sustain the service throughout the contract period.
- An acceptable pricing model must be outlined, excluding fuel costs.
Document Submission Details
Interested bidders are required to submit their proposals electronically, ensuring all necessary documents are included, such as:
- Technical specifications of the service offerings.
- Financial bid breakdown.
- Proof of compliance with the eligibility criteria.
Special Provisions
There are provisions for Micro, Small, and Medium Enterprises (MSEs), as well as supportive measures for startups, encouraging their participation in this tender process.
Evaluation Process
The evaluation of bids will be conducted based on:
- Compliance with eligibility and technical requirements.
- Financial viability and pricing competitiveness.
- Overall service quality and past performance.
Delivery Locations
The Monthly Ambulance Service will be operated in the areas served by Coal India Limited, ensuring accessibility to various operational sites.
Contact Information
For further inquiries and detailed clarification, bidders may contact the designated official at Coal India Limited. Specific contact details will be provided to interested participants upon request, ensuring direct communication for a smooth bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid license in the relevant field of ambulance services. Bidders must have prior experience in providing similar services and possess the capacity to meet the technical specifications outlined in the tender documentation. Additionally, compliance with local regulations and safety standards is mandatory for all participants.
Bidders are required to submit several certificates and documents, including a registered business license, proof of experience in ambulance services, and compliance with health and safety regulations. Certifications indicating vehicle maintenance and driver qualifications may also be necessary to convincingly establish potential bidders’ capabilities.
The registration process involves submitting an online bid through the official tendering portal while ensuring all pertinent documents are provided. Bidders must create an account on the designated platform, complete the required forms, and attach all necessary certification and technical proposals in alignment with the instructions provided in the tender document.
Yes, the tender provisions include specific benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging their participation by offering support mechanisms such as simplified documentation requirements and potential price preferences. These initiatives aim to foster inclusivity among smaller providers in the tendering process, enhancing their opportunities to compete effectively.
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