Monthly Ambulance Service (All Inclusive) – GEM/2025/B/6115150

The Ministry of Railways, through Indian Railways, invites tenders for the provision of a Monthly Ambulance Service (All Inclusive). This service encompasses comprehensive support for patient transport via Type B Patient Transport Vehicles, specifically designed for effectively handling patient transfers within the railway network. The issuing authority is seeking bids that offer an all-inclusive package, ensuring a seamless and timely response for medical emergencies.

Scope of Work and Objectives

The primary objective of this tender is to establish a reliable and efficient ambulance service capable of fulfilling the transportation needs of patients. Tenders must deliver:

• Comprehensive ambulance services covering all necessary transportation of patients.
• Employment of a Single Stretcher Premium Van, particularly the Tata Winger Ambulance 3200, equipped with modern medical facilities.
• Immediate availability to respond to emergencies as they arise, with professionally trained staff onboard.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Must be a registered and licensed entity able to provide ambulance and medical transport services.
• Demonstrable experience in delivering ambulance services, especially within an institutional or public sector framework.

Technical Requirements

Bids must adhere to specific technical requirements as outlined in the tender documentation, which includes, but is not limited to, the following:

• The ambulances must meet the quality standards as prescribed by the relevant health authorities.
• Vehicles should be equipped with necessary medical equipment and staffed with qualified medical professionals.

Financial Requirements

Bidders are required to submit detailed financial requirements, which include the overall cost of service provision, breakdown of costs, and compliance with any public procurement regulations. This includes:

• Presentation of valid performance guarantees.
• Proof of stable financial health and capacity to sustain service over the contract period.

Document Submission Details

All proposals and associated documents must be submitted in accordance with the guidelines stipulated in the tender notice. Submissions must include:

• Completed tender forms.
• Certificates proving compliance with technical specifications and quality standards.
• Financial documents demonstrating stability and adherence to the terms outlined in the tender.

It is essential to follow the submission format and method specified within the tender documentation to ensure acceptance.

Special Provisions

Bidders who are Micro, Small, and Medium Enterprises (MSEs) or startups are encouraged to participate, as provisions may offer benefits that facilitate their engagement in this tender process.

Evaluation Process

The evaluation of submitted bids will be structured according to a defined process which will assess:

• Compliance with eligibility requirements.
• Responsiveness to the technical specification and service delivery framework.
• Financial competitiveness and sustainability.

Delivery Locations

Services will be executed across selected locations as defined by the Indian Railways, ensuring that all operational zones receive high-quality ambulance services efficiently.

Contact Information

For further inquiries regarding the tender, interested parties are encouraged to consult the official documentation provided or contact the relevant authority within the Ministry of Railways.