Tender Title: Monthly Ambulance Service (All Inclusive)

Reference Number: GEM/2025/B/6154470

Issuing Authority: Health and Family Welfare Department, Delhi

The Monthly Ambulance Service (All Inclusive) tender aims to procure comprehensive ambulance services in compliance with the guidelines of the Government of National Capital Territory of Delhi (GNCTD). The objective is to provide essential and efficient ambulance services to cater to the health needs of the community. This redefinition ensures improved emergency care and patient transport services, upholding high-quality standards.

Scope of Work and Objectives

This tender includes the provision of Type C Basic Life Support ambulances equipped with all necessary medical facilities and trained personnel to ensure patient safety. Key objectives of this tender include:

• Offering timely emergency medical services across designated locations.
• Maintaining a fleet of operational ambulances available at a moment’s notice.
• Upholding compliance with CRA guidelines issued by the GNCTD.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

• Registration as a legal business entity with relevant certifications.
• Experience in providing ambulance services or similar medical transportation.
• Compliance with local regulations, including those stipulated under CRA guidelines.
• Proof of financial stability to support the bid.

Technical Requirements

Bidders must provide ambulances that fulfill the following technical specifications:

• Compliance with Type C Basic Life Support standards.
• Equipped with life-saving medical equipment and supplies.
• Well-maintained vehicles ensuring safety and reliability.
• Trained medical personnel onboard to handle emergency care requirements.

Financial Requirements

Bidders are required to submit a financial proposal that outlines the following:

• Detailed pricing for the monthly ambulance service.
• Any additional costs incurred for services not covered under the proposal.
• Justification for costs based on the technical specifications outlined.

Document Submission Details

It is imperative that all documentation is submitted according to the specified guidelines:

• Proposals should be submitted in the accepted formats as outlined in the tender document.
• Ensure all required certifications, financial documents, and technical specifications are included in the submission.
• Bids must be submitted before the specified deadline provided in the tender documentation.

Special Provisions

Provisions in support of Micro, Small, and Medium Enterprises (MSEs) and startups are offered:

• MSEs can avail benefits such as reduced eligibility criteria.
• Startups can receive favorable terms depending on their registration status and compliance with statutory requirements.

Evaluation Process

The evaluation of bids will be conducted based on:

• Technical compliance with CRA guidelines.
• Financial proposal assessment as per market standards.
• Experience and performance history in providing similar services.

Delivery Locations

The ambulance services will be required to operate and deliver services across designated areas within Delhi, ensuring coverage of healthcare facilities and community access points.

Contact Information

For any queries related to this tender, prospective bidders should refer to the issued tender documentation for specific contacts, and ensure all communications adhere to formal inquiry protocols.