NA Tender by Jawaharlal Nehru Port Trust (GEM/2025/B/6172594)
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type D Advance Life Support Ambu

Tender Timeline
Tender Title: Monthly Ambulance Service (All Inclusive)
Reference Number: GEM/2025/B/6172594
Issuing Authority/Department: Ministry of Ports, Shipping and Waterways
The Ministry of Ports, Shipping and Waterways invites bids for the provision of a Monthly Ambulance Service (All Inclusive). This tender aims to ensure comprehensive Type D Advance Life Support Ambulance services to cater to the healthcare requirements in the designated area.
Scope of Work and Objectives
The main objective of this tender is to procure a robust ambulance service capable of providing timely medical assistance through advanced life support mechanisms. The successful bidder must ensure the ambulance is fully equipped, staffed with qualified personnel, and available at all times as per the requirements detailed in the tender documentation. The contractor shall be responsible for delivering all-inclusive services that cover transportation, medical treatment, and emergency response.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- The bidder must be a legally registered entity.
- Proven experience in providing ambulance services or related medical services.
- Adequate manpower with necessary certifications to operate ambulances.
- Compliance with local regulations governing ambulance services.
Technical Requirements
Bidders must comply with the following technical specifications:
- Provision of at least three ambulances equipped with Type D Advance Life Support facilities.
- Fulfilling all quality standards as applicable under the healthcare regulations.
- The vehicles should be well-maintained, clean, and ready for emergency medical transport at all times.
Financial Requirements
Bidders are required to submit a detailed financial proposal that outlines:
- Rates for the services offered, inclusive of all costs.
- Payment terms must be clearly defined, complying with the industry's standard practices.
- Submission of an Earnest Money Deposit (EMD) as specified in the tender instructions.
Document Submission Details
All proposals must be submitted electronically through the designated platform before the deadline. Required documentation includes:
- Business registration certificate
- Previous experience letters
- Technical specifications of the ambulance fleet
- Financial proposal
Special Provisions
This tender may provide special benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions for startups, encouraging them to participate in the competitive bidding process and empower local service providers.
Evaluation Process
The evaluation process will consider:
- Compliance with eligibility and technical requirements.
- Financial evaluation based on the proposed rates.
- Overall quality of service provisions.
Delivery Locations
The ambulance services will be required in designated locations as specified by the Ministry, ensuring service availability across critical points.
Contact Information
For any inquiries concerning this tender, prospective bidders may contact the relevant office within the Ministry of Ports, Shipping and Waterways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in ambulance or emergency medical services. Bidder must demonstrate adequate manpower with necessary healthcare certifications and adhere to local regulations governing ambulances. Additionally, compliance with insurance and safety standards will be mandatory.
For the Monthly Ambulance Service, the bidder must provide ambulances equipped with Type D Advance Life Support capabilities. This includes essential medical equipment, trained medical personnel, and adherence to local healthcare quality standards. Consistent maintenance and operational readiness of ambulances are also required for successful bidding.
The Earnest Money Deposit (EMD) for the Monthly Ambulance Service tender must be submitted as specified in the tender documents. This deposit secures the proposal and will be refunded after the evaluation process. Bidder must ensure the EMD is submitted in the format required to avoid disqualification.
Documentation for the Monthly Ambulance Service should be submitted electronically following the prescribed format outlined in the tender instructions. It is crucial to include all required documents such as business registration, experience letters, technical details, and financial proposals to avoid any issues during the evaluation.
Yes, the Monthly Ambulance Service tender includes special provisions to support Micro, Small, and Medium Enterprises (MSEs). Benefits may include price preference or reduced eligibility criteria, designed to empower smaller service providers and enhance local participation. Compliance with policies like ‘Make in India’ may also support MSE involvement.
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