COAL INDIA LIMITED Tender by South Eastern Coalfields Limited (GEM/2025/B/6098581)
Custom Bid for Services - Operation Repair Maintenance cleaning housekeeping and firefighting etc o

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Tender Title: Custom Bid for Services - Operation, Repair, Maintenance, Cleaning, Housekeeping, and Firefighting
Reference Number: GEM/2025/B/6098581
Issuing Authority/Department: COAL INDIA LIMITED under the Ministry of Coal
Tender Overview
The purpose of this tender is to solicit bids for the provision of comprehensive services pertaining to the operation, repair, maintenance, cleaning, housekeeping, and firefighting for the PQ JK M series of conveyor belts and associated feeder breakers along with the TLS and SILO system no 3 and 4 at the Backup Gevra Project of the South Eastern Coalfields Limited (SECL). The initial duration of this contract will be for a period of three years, following which performance will be evaluated for potential extensions based on the performance metrics defined within the contract.
Scope of Work and Objectives
The successful bidder will be responsible for ensuring the smooth operation of all specified systems, regular maintenance to minimize downtime, cleaning services to ensure the safety and operational efficiency of the workplace, and firefighting services to comply with safety regulations. Key objectives include:
- Ensuring uninterrupted operations of conveyor belts and associated systems.
- Regular maintenance checks and repairs work on machinery.
- Cleaning of all operational areas and equipment to meet hygiene and operational standards.
- Availability of firefighting equipment and trained personnel.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Be a legally registered entity in India.
- Demonstrate previous experience in providing similar services.
- Possess relevant certifications in safety and operational maintenance standards.
Technical Requirements
Bidders should have the necessary technical capabilities, including:
- Expertise in operation and maintenance of conveyor systems.
- Possession of firefighting and safety certifications.
- Qualified personnel to perform cleaning and maintenance activities.
Financial Requirements
The bidding entity needs to ensure a financially sound proposal, including:
- Submission of a valid Earnest Money Deposit (EMD).
- A comprehensive financial statement that showcases the organization's capacity to handle large-scale contracts.
Document Submission Details
Interested parties must submit their bids electronically through the designated platform. All documentation must be complete, including:
- Technical proposal along with the financial bid.
- Relevant qualifications and certificates.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs), as well as startups, are encouraged to participate. Such entities enjoy several benefits, including:
- Relaxed financial criteria for bidding.
- Support in navigating procurement processes.
Evaluation Process
The evaluation will be conducted based on several aspects:
- Compliance with technical specifications.
- Financial proposals that showcase value for money.
- Previous experience and performance history.
Delivery Locations
All services will be rendered at the Backup Gevra Project within the jurisdiction of SECL as specified in the tender documents.
Contact Information
For further clarifications, potential bidders may reach out through the official communication channels provided within the procurement platform. Please refrain from submitting inquiries that do not pertain to the tender specifications.
This tender provides an exceptional opportunity for qualified service providers looking to engage in the coal mining sector and contribute to operational excellence through quality service delivery.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity within India, demonstrating prior experience in similar service sectors, and possessing necessary safety and operational maintenance certifications. These prerequisites ensure that only capable bidders engage, thereby maintaining a high standard of service for the project.
Bidders are required to have extensive knowledge and expertise in operating and maintaining conveyor systems, alongside necessary firefighting certifications. It is crucial that the contractors can demonstrate their ability to perform with high-quality standards and adhere to compliance requirements, ensuring both safety and operational efficiency.
Bidders must submit a comprehensive financial statement explaining their financial capability to undertake the contract. An Earnest Money Deposit (EMD) is also mandatory, reflecting the bidder’s seriousness regarding the contract. Payment terms will be detailed in the tender documents and will outline the expectations for invoicing and payments based on milestones achieved.
Proposals must be submitted electronically via the designated procurement platform. Bidders are required to ensure complete submission of documents in accepted formats as stipulated in the tender. This includes technical proposals, financial bids, and any supporting documentation necessary to validate their qualifications.
Micro, Small, and Medium Enterprises (MSEs) and startups can avail themselves of special provisions that may include relaxed financial submission criteria and additional support. By encouraging diverse participation, the tender aligns with national policies aimed at enhancing local content and compliance with initiatives like ‘Make in India’.
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