COAL INDIA LIMITED Tender by Eastern Coalfields Limited (GEM/2025/B/6165648)
Facility Management Services - LumpSum Based - Commercial; Housekeeping upkeep and catering service
Tender Timeline
Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6165648
Issuing Authority: The Ministry of Coal, operating under Coal India Limited, is responsible for the procurement process pertaining to this tender.
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for comprehensive Facility Management Services focusing on the upkeep of housekeeping, transitional flat services, and catering services at the ECL transit flat located at 12 C Lord Sinha Road, Kolkata-700071. The service contract is intended to span a duration of two years, during which the chosen service provider will be responsible for maintaining cleanliness, managing catering services, and providing necessary consumables for operational efficiency.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements including valid registration as a service provider and compliance with the necessary legal and operational standards applicable to facility management services. The focus is geared towards responsible and capable organizations that can deliver contracted services without interruption.
Technical Requirements
Bidders are required to demonstrate proficiency in facility management encompassing comprehensive knowledge of housekeeping services, catering logistics, and the supply of related consumables. Technical proposals should outline the methodologies, equipment, staffing, and quality assurance measures that will be employed throughout the contract duration.
Financial Requirements
Bidders must provide financial documents that reflect their capability to undertake the contract, including balance sheets, profit and loss statements, and any other relevant financial ratios that showcase their financial health and ability to fulfill contractual obligations over the specified period.
Document Submission Details
All necessary documents, including technical and financial proposals, must be submitted in the specified format. Bidders are advised to ensure that all submissions are made within the provided timeframe, clearly indicating the GEM/2025/B/6165648 bid reference number on all correspondence.
Special Provisions
Provisions are also in place for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity and providing leverage for these entities to participate in the tendering process. Compliance with policies such as the 'Make in India' initiative will be beneficial.
Evaluation Process
The selection process will focus on both technical qualifications and financial soundness. The evaluation criteria will seek to determine which bid best meets the outlined requirements, particularly in terms of experience, capacity to deliver, quality of service outlined in the proposal, and competitiveness of financial terms.
Delivery Locations
All services under this contract will be delivered specifically at the ECL transit flat located at 12 C Lord Sinha Road, Kolkata-700071.
Contact Information
For more detailed inquiries regarding the tender, prospective bidders are encouraged to contact the issuing authority. However, please note that direct contact details have not been provided in this documentation.
It is imperative for all bidders to thoroughly understand the requirements and tailor their proposals accordingly, ensuring all conditions of eligibility, technical specifications, and financial criteria are adequately addressed.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing facility management services. Bidders should possess necessary certifications and demonstrate experience in relevant previous contracts, aligning with the technical requirements outlined in the tender.
Bidders must provide essential certificates including a valid business registration, tax compliance documents, and certifications relevant to facility management services. These documents will ensure compliance with the legal standards and requirements specified by the issuing authority.
To participate in the tender, bidders must go through the registration process on the designated platform where the tender is listed. This typically involves submitting a company profile, supporting documents, and any required fees. It’s recommended to verify all requirements before proceeding.
The accepted document formats typically include PDF for submissions, as well as Excel formats for financial proposals. Bidders should ensure clarity and legibility, adhering to any specific guidelines provided in the tender documentation.
The payment terms generally include milestone payments aligned with service delivery schedules. The specifics can vary based on bid proposals and the negotiated contract terms, thus bidders should be mindful to provide their preferred payment structure during proposal submissions.
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