Tender Title:
Security and Protective Software including Antivirus
Reference Number: GEM/2025/B/6112371
Issuing Authority/Department:
Ministry of Coal
COAL INDIA LIMITED
Scope of Work and Objectives:
This tender seeks to procure security and protective software, specifically antivirus solutions, to enhance the cyber protection of systems utilized within Coal India Limited. The objective is to implement advanced security measures to safeguard sensitive data and ensure robust defense against malicious threats and cyber attacks. The total quantity of software required is 44 licenses.
Eligibility Criteria:
To qualify for this tender, bidders must be registered entities with a valid operational license in the software development and distribution domain. All bidders must show evidence of prior successful implementation of security software solutions in similar environments. Bidders are encouraged to demonstrate experience with large-scale software deployment.
Technical Requirements:
Proposed solutions must comply with the latest cybersecurity standards and include features such as real-time threat detection, automatic updates, and customer support. Each software package should support multiple operating systems to ensure compatibility across various platforms utilized by Coal India Limited.
Financial Requirements:
Bidders should provide a comprehensive financial proposal along with the tender submission, detailing the pricing structure for the software solutions along with any recurring fees for support and updates. The submitted proposals should be competitive and demonstrate value for money.
Document Submission Details:
All tender submissions must be made electronically through the designated e-procurement portal. Bidders are required to submit all necessary documents, including technical proposals and financial quotes, in accepted formats specified by the issuing authority.
Special Provisions:
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender. Special provisions exist to promote participation by startups, including relaxed eligibility criteria and potential benefits in the evaluation process to support the 'Make in India' initiative.
Evaluation Process:
Tenders will be evaluated based on technical capability, past performance, and financial offering. A multi-stage evaluation will include initial screening for compliance with technical specifications followed by a detailed assessment of the financial aspects.
Delivery Locations:
Software solutions are to be delivered at specified locations identified within Coal India Limited’s operational framework. Compliance with delivery timelines and implementation readiness will be critical during evaluation.
Contact Information:
For detailed queries regarding this tender, interested bidders should access the official contact point provided within the e-procurement portal.
Additional Information:
Bidders are encouraged to familiarize themselves with the local content and procurement rules as part of their submission process, ensuring alignment with government policies designed to promote domestic solutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity in the software industry, possessing an active operational license, and demonstrating prior successful installations of security and protective software. Bidders must also show relevant experience in the fields associated with software deployments, along with compliance with the standards stipulated by Coal India Limited.
The antivirus solutions proposed must comply with current technical specifications that include real-time threat detection, overlapping compatibility with multiple operating systems, and automatic software updates. Each solution should meet high quality standards to ensure it provides optimal security to the systems used by Coal India Limited.
The submission methods for this tender are solely electronic, conducted through the designated e-procurement platform. Bidders must upload all requisite documentation, including both technical and financial proposals, in specified formats outlined in the tender documents to ensure compliance and prevent disqualification.
The Earnest Money Deposit (EMD) and performance security requirements are outlined in the tender conditions. Bidders need to provide an EMD amount as a refundable guarantee upon proposal submission, while performance security will be required from the successful bidder post-award. Payment terms will specify timelines and conditions under which payments will be processed after successful delivery and implementation.
Yes, Micro, Small, and Medium Enterprises (MSEs) and startups can enjoy specific benefits, such as relaxed eligibility criteria and favorable assessment in the evaluation process. The provisions are aimed at encouraging domestic enterprises to participate in this tender, in alignment with the ‘Make in India’ initiative and local sourcing guidelines.
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