Commercial Tax and Excise Department Department Chhattisgarh Tender by Chhattisgarh State Marketing Corporation Limited (GEM/2025/B/6179436)
AMC of Integrated Security and Surveillance System - Theft Prevention, Facility/Asset Protection; N
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Tender Title:
AMC of Integrated Security and Surveillance System - Theft Prevention, Facility/Asset Protection
Tender Reference Number:
GEM/2025/B/6179436
Issuing Authority/Department:
Commercial Tax and Excise Department, Chhattisgarh
Scope of Work and Objectives
The objective of this tender is to procure an Annual Maintenance Contract (AMC) for Integrated Security and Surveillance Systems, focusing primarily on theft prevention and facility/asset protection for liquor shops. This entails a comprehensive range of services aimed at ensuring operational efficiency and security, protecting assets through advanced surveillance technologies. The contractor will be responsible for continuous performance monitoring and ensuring that the systems are operational at all times.
Eligibility Criteria
To be eligible for this tender, vendors must be registered entities with relevant experience in managing and maintaining security systems. Prospective bidders are required to demonstrate capability through previous contracts or projects in the field of security systems maintenance.
Technical Requirements
Bidders must provide technical specifications and detailed methodologies concerning the maintenance of the integrated security and surveillance systems. This includes outlined procedures for regular checks, updates, troubleshooting, and system repairs. It is crucial that the proposal aligns with standard safety and operational benchmarks in line with the industry’s best practices.
Financial Requirements
The financial proposal must include itemized costs associated with labor, parts, and any additional services required for maintaining the security systems. Bidders must comply with the pricing structure outlined in the tender documents and must provide proof of stability and capability to fulfill the financial obligations associated with the contract.
Document Submission Details
All proposals and relevant documents must be submitted electronically through the designated online portal. Bidders should ensure that all submissions comply with the specified formats and guidelines provided within the tender documentation to avoid disqualification.
Special Provisions
This tender allows for considerations and benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Qualified MSEs are encouraged to apply, as provisions exist to assist smaller entities in navigating the bidding process.
Evaluation Process
The evaluation will be conducted based on a comprehensive assessment of both technical capabilities and financial proposals. Factors such as experience, efficiency in service delivery, and compliance with service specifications will be integral to the evaluation metrics.
Delivery Locations
The contract will serve several liquor shop locations managed under the Commercial Tax and Excise Department in Chhattisgarh. Specific details regarding locations and logistical arrangements will be discussed upon bid acceptance.
Contact Information
For inquiries, interested bidders are encouraged to refer to the official communication channels outlined in the tender documents for clarity on submission processes and additional information.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity capable of demonstrating relevant experience in maintaining integrated security and surveillance systems. Bidders must have a valid business registration, and adequate resources to effectively perform under the contract. A track record of similar projects will significantly enhance the chances of qualification.
To comply with the technical specifications required for this tender, bidders must outline their procedures for system upkeep, including software updates, hardware maintenance routines, and emergency response protocols. Adherence to established quality standards and documentation of past performance will also be necessary to showcase capability in delivering reliable service.
The Earnest Money Deposit (EMD) will be specified in the tender documents and is mandatory to ensure commitment from bidders. The EMD will be returned upon finalization of the bidding process, provided all conditions are met. Bid proposals submitted without the required EMD will be deemed invalid.
All submissions for this tender must be made electronically via the official online portal. Bidders should ensure that their documents are formatted as specified in the tender guidelines and that all files are clearly labeled to facilitate the review process. Submission deadlines should be strictly adhered to, as late submissions may not be considered.
The procurement process contains special provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs). These include relaxed eligibility criteria, reserved bidding opportunities, and potentially lower financial thresholds. MSEs are encouraged to participate, as they play a crucial role in promoting competition and diversity within the tendering landscape.
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