Tender Title: AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security

Reference Number: GEM/2025/B/6137690

Issuing Authority: Department of Military Affairs, Ministry of Defence

The AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security tender aims to invite bids for the comprehensive maintenance and support services for outdoor security systems. This project is crucial for ensuring the enhanced security infrastructure across various defence establishments, thereby bolstering the nation’s overall defense capabilities.

Scope of Work and Objectives

The primary objective of this tender is to provide a comprehensive Annual Maintenance Contract (AMC) for Integrated Security and Surveillance Systems, focusing on outdoor perimeter security. The scope includes:

• Regular maintenance and servicing of hardware components.
• Troubleshooting and repair of software and networking systems.
• Provision of necessary consumables required for the optimal functioning of the security system.
• Comprehensive support services throughout the contract period to ensure uninterrupted operational capabilities.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements including:

• Being a registered legal entity capable of providing the required services.
• Relevant experience in handling similar projects or contracts, especially within defense or security sectors.
• Financial stability and capability to undertake the contract obligations.

Technical Requirements

Bidders must demonstrate technical proficiency by providing details on:

• The ability to address hardware, software, and networking issues of integrated security systems.
• Certifications that validate their expertise, such as system integration certifications or relevant IT security standards.
• Quality assurance measures they will implement under the contract to maintain high operational standards.

Financial Requirements

Bidders are required to present a clear financial document stating their capacity to deliver this contract. Additionally, they should comply with any specified payment terms, which will be included in the contract upon selection.

Document Submission Details

All submissions must be prepared in compliance with the stipulated tender guidelines. Required documents typically include:

• Technical proposal outlining the methodology and approach.
• Financial proposal detailing the costs involved.
• Any additional certifications relevant to the project.

Special Provisions

The tender also caters to Micro, Small, and Medium Enterprises (MSEs) and startups, promoting the “Make in India” initiative. Such entities are advised to highlight their status in their submissions to tap into potential benefits included in the evaluation criteria.

Evaluation Process

The evaluation will focus on both technical and financial aspects of the bids, with a specified criteria matrix to identify the most suitable proposal. Key aspects under evaluation will include:

• Experience and capability in similar projects.
• The robustness of the proposal in addressing the scope of services.
• Cost-effectiveness of the financial proposal.

Delivery Locations

Services are to be executed across designated defence establishments. Specific locations will be provided in the further guidelines once the contract is awarded.

Contact Information

For further inquiries and clarifications, participants may need to refer to the official tender document on the GEM portal, as no specific contact details are provided in the tender information received.

Conclusion

This tender presents a robust opportunity for qualified entities to contribute to the nation's defense infrastructure by providing essential maintenance services for integrated security and surveillance systems. Interested bidders should prepare their submissions comprehensively to ensure compliance with all requirements outlined.