Information Technology and Electronics Department West Bengal Tender by E - District (GEM/2025/B/6172272)
INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - Conference and Training room at IGR Office in th

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Tender Title: Integrated Security Surveillance System Service
Tender Reference Number: GEM/2025/B/6172272
Issuing Authority:
Information Technology and Electronics Department, West Bengal
Scope of Work and Objectives:
The purpose of this tender is to secure professional services for the Integrated Security Surveillance System Service at the IGR Office located in the STP-II Building. The selected contractor will be responsible for the installation, maintenance, and operation of surveillance systems in the conference and training rooms. Key objectives include ensuring maximum security footage availability, the ability to archive and retrieve footage efficiently, and guaranteeing high media quality for surveillance needs.
Eligibility Criteria:
To qualify for this tender, bidders must meet specific eligibility requirements, including:
- Being a registered entity with the relevant local or national authorities.
- Demonstrating prior experience in similar projects related to integrated security surveillance systems.
- Possessing necessary licenses and certifications as stipulated by industry regulations.
Technical Requirements:
Bidders must comply with detailed technical specifications such as:
- Installation of Surveillance Grade HDD for reliable video storage.
- Implementation of high-quality media and archiving capabilities for security footage.
- Provision for maximum security measures associated with surveillance technology, including advanced analytics where necessary.
Financial Requirements:
Bidders are required to demonstrate their financial capability, which includes:
- Providing audited financial statements from the past three fiscal years.
- Evidence of financial resources to support the execution of the work specified in the tender.
Document Submission Details:
Bids must be submitted electronically through the designated platform. All documents should be provided in PDF or common accepted formats. It is crucial that all submissions comply with the specified submission methods and formats outlined in the tender guidelines.
Special Provisions:
The issuing authority encourages participation from Micro, Small, and Medium Enterprises (MSEs) by providing certain benefits. Additionally, startups can leverage specific provisions designed to promote innovation and local business growth.
Evaluation Process:
The evaluation process will be conducted based on predefined criteria, including the quality of the proposal, adherence to the technical specifications, financial stability, and relevant experience. A structured scoring system will be employed to ensure transparency and fairness in the assessment.
Delivery Locations:
The services will be provided specifically within the facilities of the IGR Office located in the STP-II Building, ensuring optimal operational conditions for the surveillance system components.
Contact Information:
For any additional inquiries regarding this tender, the relevant department is the Information Technology and Electronics Department, West Bengal. Interested parties are encouraged to reach out through the designated communication channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements for this tender include the necessity of being a registered business entity, having relevant licenses, and demonstrating previous experience in projects involving integrated security surveillance systems. Interested bidders should ensure they have the necessary documentation showcasing compliance with these criteria.
Participants are required to provide specific certificates that may include company registration documents, GST registration, and any relevant industry-specific certifications. These documents affirm the bidder’s legal standing and capabilities to fulfill the contract requirements for the integrated security surveillance system.
The registration process involves the submission of an online application through the designated procurement portal. Bidders should prepare their documents and ensure that they fulfill all eligibility requirements prior to submitting their bid. Clear guidelines for the registration process can be found in the tender documents.
Bidders should submit their documents in commonly accepted formats, primarily PDF. Other acceptable formats will be specified in the tender documents. Ensuring that all submissions are formatted correctly is crucial for consideration in the integrated security surveillance system evaluation process.
Bidders must confirm their ability to provide performance security upon contract award, which is typically a percentage of the total contract value. This security is held to guarantee the successful execution of the project within stipulated timelines and accordance with the specifications described in the integrated security surveillance system contract.
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