Contracts and Materials Tenders (GEM/2025/B/6125661)
Custom Bid for Services - Non-Comprehensive Annual Maintenance Service Contract for periodic servi

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Tender Title and Reference Number
Tender for Non-Comprehensive Annual Maintenance Service Contract for Periodic Servicing of HT/LT Control Panels
Reference Number: GEM/2025/B/6125661
Issuing Authority/Department
Ministry of Power
Department: Contracts and Materials
Scope of Work and Objectives
This tender invites bids for the Non-Comprehensive Annual Maintenance Service Contract focused on the periodic servicing of HT/LT Control Panels. The service is required for multiple locations, specifically at the Jhakri, Duttnagar, and Bayal sites under Rampur HPS, PS, ITC & Safety. The objective is to ensure a seamless operation of the electrical control systems through regular maintenance, improving reliability and operational performance for a duration of two years.
Eligibility Criteria
Bidders must meet certain eligibility criteria to participate in this tender. These criteria include the necessity of being a registered entity in relevant service categories, possessing relevant industry certifications, and meeting minimum experience requirements in servicing control panels. Participants should comply with all regulatory and safety standards applicable to the maintenance of HT/LT control systems.
Technical Requirements
The successful bidder must demonstrate expertise in the following technical aspects:
- Proven experience in servicing HT/LT Control Panels.
- Ability to execute maintenance protocols adhering to industry standards.
- Proficiency in providing preventive and corrective maintenance.
- Familiarity with safety norms and quality assurance measures in maintenance services.
Financial Requirements
Bidders are required to present a financial proposal that includes detailed cost breakdowns for the services provided over the contract period. This should also encompass any additional costs which may arise during the contract execution.
Document Submission Details
All interested bidders must ensure timely submission of their bids along with the required documentation. Submissions must adhere to specified formats, and both hard copies and electronic documents may be required depending on the bid specifications.
Special Provisions
Special provisions for Micro, Small, and Medium Enterprises (MSEs) may be applicable. These provisions are designed to encourage participation from smaller vendors and startups, ensuring equitable access to tender opportunities.
Evaluation Process
Bids will undergo a comprehensive evaluation process, assessing both technical and financial components. The evaluation will be conducted in accordance with the relevant guidelines and benchmarks set forth by the Ministry of Power. Preference may be given to bidders who demonstrate superior experience and compliance with service quality standards.
Delivery Locations
Services will be required at multiple specified locations:
- Jhakri
- Duttnagar
- Bayal site under Rampur HPS, PS, ITC & Safety
Contact Information
For clarification regarding the tender process and requirements, participants should refer to the official communication channels provided by the Ministry of Power.
This tender encourages participation from qualified service providers fully capable of maintaining HT/LT Control Panels, contributing significantly to the operational efficiency of the service areas.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
14 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity in the relevant domain, holding necessary industry certifications, and having a proven track record of experience in servicing HT/LT Control Panels. Bidders must also comply with local labor laws and environmental regulations relevant to the electrical service industry.
Bidders must possess relevant certifications that demonstrate their competency in electrical maintenance and safety standards. These may include ISO certifications, safety compliance certifications, and any specific endorsements related to HT/LT control panel maintenance.
Payment terms for the contract typically include an upfront payment followed by installment payments based on the completion of service milestones. Bidders should ensure their financial proposals outline terms clearly, aligning with typical industry standards to facilitate prompt payments during the contract period.
Bids for this tender must be submitted in accordance with the specified submission methods outlined in the tender documentation. Typically, both hard copies and electronic submissions may be required, with explicit instructions regarding formats and submission deadlines.
MSEs participating in this tender may have access to reserved quotas, relaxed eligibility criteria, and financial incentives. Additionally, they may enjoy policy considerations specifically aimed at enhancing their competitive edge, allowing them to participate effectively in larger government contracts.
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