Contracts and Materials Tender by Damodar Valley Corporation (GEM/2025/B/6107380)
Customized AMC/CMC for Pre-owned Products - PA System; Byte; Annual Maintenance Contract (AMC); As
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Tender Title: Customized AMC/CMC for Pre-owned Products - PA System
Reference Number: GEM/2025/B/6107380
Issuing Authority: Ministry of Power, Contracts and Materials Department
The Ministry of Power is soliciting bids for a Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned Public Address (PA) systems. The primary objective of this tender is to ensure optimal functionality and longevity of the PA systems through systematic maintenance services. This includes preventive maintenance, routine inspections, timely repairs, and the provision of necessary spare parts as outlined in the Scope of Work (SOW) and Bill of Quantities (BOQ).
Scope of Work and Objectives
The successful bidder will be responsible for providing a comprehensive suite of maintenance services, including but not limited to:
- Routine and preventive maintenance of PA systems.
- Rapid response and resolution of any system failures or malfunctions.
- Provisioning and replacement of defective components as per the agreed schedule.
- Keeping detailed records of maintenance work and equipment performance metrics.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Being a registered and legally recognized entity.
- Having prior experience in providing AMC/CMC for similar equipment.
- Financial stability demonstrated by verifiable financial records.
Technical Requirements
Bidders must comply with the following technical requirements:
- Must possess a qualified team of technicians with experience in PA systems.
- Availability of genuine spare parts and components compatible with existing systems.
- Capacity to deliver maintenance services locally.
Financial Requirements
Bidders must provide documentation proving their financial capability to undertake this contract. This includes:
- Last three years of audited financial statements.
- Bank statements or financial viability certificates.
Document Submission Details
All bids must be submitted electronically via the GEM portal. Ensure that the following documents are included in the submission:
- Company registration certificate.
- Relevant experience certificates for similar work.
- Financial documents as specified in the financial requirements section.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation and fostering inclusivity in the bidding process. Eligible bidders may benefit from relaxed eligibility criteria and financial concessions.
Evaluation Process
The evaluation of bids will be based on:
- Compliance with technical specifications.
- Financial offer competitiveness.
- Previous experience and performance records.
Bids that fail to meet the basic eligibility criteria will be disqualified.
Delivery Locations
The scope of services includes maintenance of PA systems located at designated locations as specified by the Ministry of Power. Successful bidders will be required to travel to these locations as part of the contractual obligations.
Contact Information
For any inquiries regarding this tender, stakeholders can reach out through official communication channels linked to the Ministry of Power. However, please note that specific contact information has not been disclosed in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with verifiable legal documentation. Bidders must demonstrate prior experience in providing maintenance services for similar equipment such as PA systems. It’s also crucial for bidders to show financial stability through financial statements from the last three years.
The technical specifications mandate that bidders provide proof of expertise in servicing PA systems. This may include certifications or qualifications of staff members who will be handling the maintenance. Documentation verifying access to genuine spare parts is also required to ensure compliance with maintenance standards.
Yes, special provisions are available for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions include relaxed eligibility criteria and potential financial benefits, promoting participation from smaller businesses and conforming with ‘Make in India’ policies.
The payment terms are typically defined in the contract documentation provided once a bid is accepted. Performance security may be required as part of the contractual obligations and usually involves a percentage of the contract value. This ensures compliance with the terms set out in the contract and secures against non-performance.
All tender documents must be submitted electronically through the GEM portal as specified in the tender instructions. The submission process includes ensuring all required documents, including technical and financial statements, are uploaded in the accepted formats as outlined in the submission guidelines.
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