Tender Title: Hiring Of Agency For ISO Certification Service

Tender Reference Number: 128561b50
Issuing Authority: Delhi Transco Limited (DTL)

Overview

Delhi Transco Limited (DTL) invites capable organizations to submit bids for the Hiring of Agency For ISO Certification Service. This tender seeks to engage a proficient external agency to conduct an audit as per ISO 9001:2015 standards. The objective is to ensure compliance with the quality management system (QMS) and facilitate the re-certification audit along with surveillance audits as articulated within the tender documentation.

Scope of Work and Objectives

The scope of work primarily includes:

• Conducting comprehensive audits for DTL in line with ISO 9001:2015 standards.
• Preparing audit reports and feedback for processes that need enhancements during the surveillance period.
• Ensuring that the processes followed by DTL align with industry best practices and the requirements set forth in ISO standards.
  The objectives are to enhance the operational efficiency of DTL, improve client satisfaction, and ensure continuous improvement within their management system.

Eligibility Criteria

To qualify for this tender, bidders must possess:

• A valid registration as a legal entity.
• Experience in conducting ISO audits, particularly ISO 9001:2015 audits.
• Certifiable personnel with qualifications related to ISO management systems.

Technical Requirements

Bidders must demonstrate their technical capability to:

• Execute audits for ISO certification purposes.
• Provide evidence of previous successful audits conducted for organizations of similar size and sector.
• Utilize modern audit methodologies and tools to ensure comprehensive evaluation.

Financial Requirements

Organizations applying for this tender should provide:

• Proof of financial stability, preferably demonstrated through annual turnover statements.
• Evidence of timely and efficient project execution in terms of resource allocation and budgeting.

Document Submission Details

All submissions must be made electronically through the specified online platform. Each bidder is required to compile their proposal including technical and financial documents and submit them before the specified closing date.

Special Provisions

These provide opportunities for Micro, Small, and Medium Enterprises (MSEs) and startups such as:

• Potential preference in the evaluation process.
• Consideration of reduced financial requirements for eligibility.

Evaluation Process

The evaluation will be conducted based on a two-stage procedure:

1. Technical Evaluation: Bids will be assessed for technical capability, experience, and compliance with ISO standards.
2. Financial Evaluation: Financial bids will be evaluated, ensuring alignment with the tender requirements.

Delivery Locations

The services will primarily be delivered at the premises managed by DTL, and additional specifications regarding locations can be provided during the tendering process.

Contact Information

For any queries regarding the tender or submission process, bidders can reach out to the contact personnel through the official channels provided on the tender notice. Please refrain from direct communication unless specified via the tender platform.

This tender encapsulates significant opportunities for agencies well-versed in ISO certification processes and emphasizes quality management within government sector operations.