Department for Promotion of Industry & Internal Trade Tender by Central Pulp And Paper Research Institute (cppri) (GEM/2025/B/6168387)
Manpower Outsourcing Services - Fixed Remuneration - Admin; Administrative Operator or Office Assis
Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6168387
Issuing Authority/Department: Department for Promotion of Industry & Internal Trade, Ministry of Commerce and Industry
Scope of Work and Objectives
The objective of this tender is to procure manpower outsourcing services across various categories, including administrative operators, office assistants, executive assistants, research assistants, IT engineers, drivers, multi-tasking staff, and data entry operators. The Department for Promotion of Industry & Internal Trade aims to enhance operational efficiency by outsourcing essential personnel, ensuring that service delivery standards are met while focusing on cost efficiency.
The successful bidder will be required to provide 38 skilled and unskilled resources as per the detailed job descriptions specified in the tender documentation. This initiative supports the government's drive for efficiency and productivity in public service delivery.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility criteria including:
- Registration with relevant industry bodies.
- Proven experience in providing similar manpower outsourcing services.
- Financial stability to maintain service delivery without interruption.
Technical Requirements
Bidders are required to demonstrate their capability to deliver the required services by fulfilling the following technical requirements:
- Availability of qualified personnel with the requisite educational background (graduate/ITI).
- Adherence to best practices in recruitment and training processes.
- Documentation of past performance in similar contracts, showcasing successful project completion.
Financial Requirements
Bidders must provide a detailed financial proposal that reflects competitive pricing while adhering to budget guidelines set forth in the tender. A breakdown of costs associated with different roles within the manpower outsourcing services project must be included.
Document Submission Details
All prospective bidders are instructed to submit their proposals electronically through the designated online platform. The submission must include:
- Technical proposal.
- Financial proposal.
- Eligibility documentation.
Submissions must comply with the required formats and specifications as stated in the tender documentation.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering them benefits that include preferential treatment in the evaluation process. These provisions aim to promote inclusivity and entrepreneurship within the industry.
Evaluation Process
The evaluation will be conducted based on both technical and financial proposals, ensuring that the value offered aligns with the project’s objectives. Bidders will be assessed on their understanding of the requirements, experience, and pricing strategy.
Delivery Locations
The awarded bidder will be required to deploy personnel across various locations as determined by the Department for Promotion of Industry & Internal Trade. Detailed location information will be provided in the contract following award notification.
Contact Information
For further clarification, bidders may reach out to the designated contact person as detailed within the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with relevant industry credentials, demonstrating previous experience in manpower outsourcing services, and maintaining financial stability to support contract commitments. Bidders must also comply with specific local regulations and standards to qualify for consideration in the selection process.
Bidders must include all relevant certificates when submitting their proposals, such as:
- Registration certificates with applicable industry bodies.
- Compliance certificates demonstrating adherence to labor laws and recruitment standards.
- Financial stability documents, including audits or financial statements to affirm the bidder’s capability to fulfill the contract.
The registration process for bidders entails creating an account on the designated online tender platform, providing valid identification, and submitting the necessary documentation that validates the entity’s eligibility. Following registration, bidders must navigate to the specific tender listing to begin proposal submission.
The agreed payment terms will typically be structured based on milestone achievements or on a predefined periodic schedule as outlined in the contract. Detailed payment procedures ensure transparency and accountability in disbursement aligned with delivered services.
The evaluation of proposals will adhere to a comprehensive scoring system that measures both technical capabilities and financial viability. Factors such as adherence to the technical specifications, quality standards, compliance with requirements, and cost-effectiveness will be key in determining the winning bid in this competitive process.
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