Department for Promotion of Industry & Internal Trade Tender by Indian Rubber Manufactures Research Association (irmra) (GEM/2025/B/6147658)
Customized AMC/CMC for Pre-owned Products - AMC for UV VIS Spectrometer; Shimadzu; Annual Maintenan
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Tender Title: Customized AMC/CMC for Pre-owned Products - AMC for UV VIS Spectrometer
Tender Reference Number: GEM/2025/B/6147658
Issuing Authority: Department for Promotion of Industry & Internal Trade, Ministry of Commerce and Industry
The tender for Customized AMC/CMC for Pre-owned Products aims to establish a comprehensive Annual Maintenance Contract (AMC) for a UV VIS Spectrometer produced by Shimadzu. The scope of this tender includes the provision of two preventive maintenance visits and one breakdown visit each year to ensure optimal functionality and performance of the spectrometer, which is a critical instrument in analytical laboratories.
Scope of Work and Objectives
The primary objective of this tender is to ensure the continuous operation of UV VIS spectrometers, minimizing downtime and enhancing productivity. Bidders are required to deliver:
- Scheduled preventive maintenance services
- Timely response for breakdown maintenance
- Compliance with safety standards and manufacturer guidelines
Eligibility Criteria
The eligibility criteria for this tender include:
- Registration as a vendor with the requisite authority
- Proven experience in providing maintenance services for laboratory equipment
- Capability to supply technical support and spare parts as needed
Technical Requirements
Bidders must meet the following technical requirements:
- Qualified personnel with expertise in UV VIS spectroscopy maintenance
- Availability of original spare parts from manufacturers
- Adherence to standard operating procedures (SOPs) and safety regulations
Financial Requirements
Bidders must provide:
- A valid Earnest Money Deposit (EMD)
- Financial statements demonstrating the financial health of the company
- Proof of relevant insurance coverage for services offered
Document Submission Details
Prospective bidders must submit their documentation in a single packet. The following documents are required:
- Technical proposal
- Financial proposal
- Evidence of previous maintenance contracts completed
- Compliance certificates as required
Special Provisions
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, offering benefits designed to support local businesses and promote innovative solutions.
Evaluation Process
Submissions will be evaluated based on:
- Technical merits (compliance with technical specifications)
- Financial viability
- Past performance and experience
Delivery Locations
Services are to be rendered primarily at laboratory facilities require the maintenance of UV VIS spectrometers. Specific locations will be communicated to the selected vendor upon awarding the contract.
Contact Information
For inquiries related to this tender, please refer to the official contact details of the Department for Promotion of Industry & Internal Trade.
In summary, this tender represents a strategic opportunity for qualified service providers specializing in laboratory instrument maintenance to partner with governmental organizations ensuring integral scientific operations remain unhindered.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity recognized by the issuing authority, possessing the necessary qualifications, experience in servicing laboratory equipment, and having the capability to offer support and spare parts for the UV VIS spectrometer.
Participants must provide relevant certificates demonstrating compliance with quality standards, including any mandatory certifications for laboratory equipment maintenance and safety, along with operational licenses for service delivery.
The registration process involves submitting documentation that proves the vendor’s qualifications and experience, along with the financial requirements, through the designated online platform. Ensure you comply with all specified formats and guidelines set by the issuing authority.
All documents must be submitted in specified formats, typically including PDF for proposals, Excel for financial summaries, and other formats as outlined by the tender. It’s crucial to check the tender documentation for acceptable formats beforehand.
MSEs may benefit from special provisions within the tender aimed at facilitating their participation. This includes easier qualification criteria, financial preferences, and support in meeting compliance requirements, promoting local industry and innovation.
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