Department for Promotion of Industry & Internal Trade Tender by National Productivity Council (npc) (GEM/2025/B/6171733)
Custom Bid for Services - As per buyer scope

Tender Timeline
Tender Title:
Custom Bid for Services - As per buyer scope
Reference Number: GEM/2025/B/6171733
Issuing Authority/Department:
Department for Promotion of Industry & Internal Trade
Ministry of Commerce and Industry
Scope of Work and Objectives:
The primary objective of this tender is to procure services tailored specifically to the requirements outlined by the buyer. The scope of work includes a comprehensive understanding of the outlined project objectives and the delivery of exceptional and specialized services. Successful bidders must demonstrate flexibility and the capability to adjust to the ever-evolving needs of the Department, ensuring effective solutions that align with the department's mandate.
Eligibility Criteria:
To participate in this tender, eligibility requirements include being a registered entity approved to conduct business in India. Bidders are expected to demonstrate robust business capabilities, compliance with all pertinent regulations, and prove their experience in delivering similar services in the past. It is advisable to check registration processes and ensure all certifications are current and relevant to the intended service delivery.
Technical Requirements:
Bidders must fulfill specific technical requirements related to the services they propose. These may include possessing requisite tools, technologies, and qualified personnel with relevant expertise. Bidders should detail the quality standards they adhere to and ensure compliance with industry benchmarks to guarantee service excellence.
Financial Requirements:
Bidders are expected to provide a transparent breakdown of costs involved in the service delivery. Alongside the bids, a detailed overview of the payment terms should be provided, which would include milestones for payments and performance security requirements. Additionally, bidders are required to submit an Earnest Money Deposit (EMD), the specifics of which will be outlined in the tender documentation.
Document Submission Details:
All required documents must be submitted clearly and comprehensively in the formats specified in the tender guidelines. The submission process is designed to be straightforward, allowing for a seamless collection of necessary information. Proper adherence to submission methods is critical for acceptance.
Special Provisions:
The tender includes special provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs). MSEs can leverage the facilities offered by the government, which promote inclusivity and support small-scale industry operations. Startups are also encouraged to participate, ensuring they meet the necessary qualification and technical criteria.
Evaluation Process:
An efficient evaluation process will assess bids based on predetermined criteria that emphasize quality, cost-effectiveness, and compliance. This may involve a comprehensive analysis of the proposed services, qualifications of personnel, past performance metrics, and the alignment of the services with the intended goals of the Department.
Delivery Locations:
Services are expected to be delivered in accordance with the specified delivery locations outlined in the tender documentation. Bidders should have a clear understanding of logistical needs related to service provision.
Contact Information:
For further inquiries or clarifications regarding this tender, interested parties are encouraged to get in touch with the authorized contact points provided within the tender documentation. Timely communication is pertinent to ensure all queries are adequately addressed.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered business entity compliant with Indian laws. Bidders must show proof of experience delivering similar services, meeting all industry regulations. It is crucial for companies to regularly update their certifications and maintain transparency regarding their operational capabilities.
Bidders are required to present specific certificates that validate their business status, such as business registration documents, tax compliance certificates, and any performance certificates from prior engagements that demonstrate their capability to fulfill similar contracts successfully. Compliance with relevant industry standards and certifications further bolsters the bidder’s proposition.
The submission process involves gathering all required documents as outlined in the tender paperwork and ensuring they adhere to the specified formats. Documents should be submitted electronically or physically, following the guidelines provided. Proper attention to detail during submission is crucial to avoid disqualification due to omission or non-compliance.
The Earnest Money Deposit (EMD) is a mandatory financial requirement crucial for validating bids. It acts as a financial commitment to participating in the tender process. The specifics regarding the amount and mode of payment are typically detailed in the tender documentation. Bidders should ensure they comply with these financial stipulations to remain eligible.
The evaluation and selection process focuses on several critical factors, including the technical proficiency of the proposed services, cost-effectiveness, the registrant’s experience, and compliance with the basics set out in the tender. Bidders will be ranked based on these evaluation criteria, ensuring a rigorous assessment that aligns with the department’s objectives and quality standards.
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