Department of Financial Services Tenders (GEM/2025/B/6141216)

Tender Title: Custom Bid for Services
Tender Reference Number: GEM/2025/B/6141216
Issuing Authority/Department: Department of Financial Services, Ministry of Finance

This custom bid for services aims to procure specialized services to achieve enhanced efficiency and effectiveness within the Department of Financial Services. The scope of work includes a range of operational services that will cater to diverse departmental needs, aligning with the government’s objectives of modernizing its service delivery mechanisms.

Scope of Work and Objectives

The scope of this tender encompasses a comprehensive suite of services designed to support department operations, improve service quality, and enhance departmental responsiveness. The objectives include:

• Streamlining processes within the Department of Financial Services,
• Enhancing customer service through responsive support,
• Implementing technology solutions that foster efficiency and transparency.

Eligibility Criteria

Eligible bidders must be registered entities that possess relevant experience in providing similar services. The tender specifically encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, as part of the government’s initiative to promote local businesses.

Technical Requirements

Bid submissions should meet specific technical requirements, including but not limited to:

• Proven experience in handling similar projects,
• Compliance with quality standards as stipulated by regulatory authorities,
• Availability of qualified personnel to undertake the services offered.

Financial Requirements

Bidders must provide financial documentation that showcases their stability, including recent financial statements and evidence of earnings from similar services. The acceptance of Earnest Money Deposit (EMD) is mandatory, and specific amounts will be detailed in the official documents.

Document Submission Details

All proposals must be submitted electronically through the designated platform in accepted formats. Detailed instructions regarding document specifications, submission timelines, and required forms will be included in the official tender documents.

Special Provisions

There are special provisions for participation by Micro, Small, and Medium Enterprises (MSEs) and startups, which include benefits such as relaxed qualification criteria and exclusive bidding opportunities.

Evaluation Process

The evaluation of bids will be based on a comprehensive process that assesses technical capability, financial standing, and compliance with specified criteria. The evaluation will adhere to predetermined scoring systems that ensure transparency and fairness in selection.

Delivery Locations

Services must be rendered as required across designated locations outlined in the tender documentation. Specific operational locations will be defined to align with departmental needs.

Contact Information

For any queries, please reach out to the Department of Financial Services, Ministry of Finance. Detailed contact information will be provided in the final documents.